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As soon as it begins working against the interests of the user. In fact, quite a lot of antivirus do this.
Many AV suites which are provided gratis (no cost) are also nagware/adware in that they will notify users to purchase licensing. Worse offenders will gather usage data to sell to data brokers, does this not sound like something that conventional spyware would be doing?
Other anti virus covertly leave components installed after being "uninstalled" in order to check and track licensing and per-user installations.
In the end, there are two sane options:
1. Rely on the existing built-in protections of the host operating system
2. Run an anti virus solution which is available within the public commons, not encumbered by licensing or brimming with incentives for its authors to mistreat its users.
Of option 2, there are not many.
Norton always slowed my PC's down to a crawl. I've been happy with AVG, but I've never used it on a Mac.
Have you used Norton's since 2006? Their rewrite is so much more performant than their old versions.
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