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Giving out what information? The guy already knew his husband was staying at the hotel.
Giving out the room number he had no idea what the room number was the hotel won't give out someones room number just because you tell them your related to them. I sure would not want the hotel to do that. The man killed him self not the hotels fault.
Location: Subconscious Syncope, USA (Northeastern US)
2,365 posts, read 2,148,847 times
Reputation: 3814
Quote:
Originally Posted by Sundaydrive00
Giving out what information? The guy already knew his husband was staying at the hotel.
Then he needed to get off his phone, up off his duff, and do something.
Hotels have privacy policies based on the Privacy Act of 1974. It is part of ensuring a guests safety, ironically enough.
Buckley is the only one testifying here - including knowledge that his mate was in emotional distress. That means before his husband left Buckley's presence to go get a hotel room, he was already in a bad state of mind, and Buckley knew it.
Why didn't Buckley stop him - or, grab his husband's meds and follow him around, while dialing up 911 on his cell phone, if that was the case?
Why did he wait to "notice a credit card charge", and simply telephone the hotel? His husband could have already killed himself by the time Buckley noticed the charge.
No hotel will so much as give you a family member's room number - and may not acknowledge you are there.
Whenever a spouse is murdered, the living wife/husband is the first suspect because they have the most access to the victim. So, a random voice on a phone claiming to be a spouse does not hold any more weight than one claiming to be President Obama - in regard to ensuring a guests privacy and safety. Only authority figures like the Police can accomplish that, and quite honestly, if I know that - why wouldn't a Hollywood director have a clue?
If you lose your room key in a hotel, you have to show ID before being given a new one. Showing ID confirms your identity - even though a staff member was looking at you when you checked in.
I feel sorry for Buckley, but the hotel has to protect it's normal run-of-the-mill guests, and cannot predict if any of them have psychological problems and might be intending to use the room to kill themselves.
Also, by law - no hotel can refuse to give a room to anyone other than for 2 reasons - they cant pay for the room, or the hotel is full and has no room to give.
If you lose your room key in a hotel, you have to show ID before being given a new one. Showing ID confirms your identity - even though a staff member was looking at you when you checked in.
He wasn't at the hotel asking for the room number or for a room key. He wanted the hotel to be aware of an emergency situation and to check on his husband. They did not have to give out any information over the phone to do so.
Quote:
Also, by law - no hotel can refuse to give a room to anyone other than for 2 reasons - they cant pay for the room, or the hotel is full and has no room to give.
Not true at all, but has nothing to do with the topic.
Location: Subconscious Syncope, USA (Northeastern US)
2,365 posts, read 2,148,847 times
Reputation: 3814
Quote:
Originally Posted by Sundaydrive00
He wasn't at the hotel asking for the room number or for a room key. He wanted the hotel to be aware of an emergency situation and to check on his husband. They did not have to give out any information over the phone to do so.
He should have been at the hotel. In a follow-up article he is saying the hotel killed his husband - and that his husband needed his medication. Were you with Buckley? What did he say when he called?
Quote:
Originally Posted by Sundaydrive00
Not true at all, but has nothing to do with the topic.
Sure it has something to do with the topic, if you are following the subtle context of the post you took it from.
Let's say the hotel took notice of the things Buckley was claiming about his husband - anxious, paranoid, etc. are they supposed to refuse him a room? What more could they possibly do when he was checking in, IF they indeed did notice those things?
Are we all supposed to undergo a psychological evaluation to be granted a room now? Should they have a variety of medications on hand for just about ANY emergency that could possibly come up with a guest?
Let's say they said, "Okay, sir. Hold on." when Buckley called, are they supposed to return to the phone and tell a random voice on the phone that one of their guests has killed himself?
Where is Buckley's responsibility to his husband? To let him leave their home, and then simply make a phone call later?
He should have been at the hotel. In a follow-up article he is saying the hotel killed his husband - and that his husband needed his medication.
Since the hotel wasn't going to give out the room number, what would him going to the hotel have accomplished? Do you think the guy was supposed to run through the halls of the hotel knocking on every door until the hotel had him arrested? The sensible thing would be to alert the hotel. Most people wouldn't think the hotel would just not give two ***** about a hotel guest who may need immediate medical attention.
Quote:
Let's say the hotel took notice of the things Buckley was claiming about his husband - anxious, paranoid, etc. are they supposed to refuse him a room? What more could they possibly do when he was checking in, IF they indeed did notice those things?
Are we all supposed to undergo a psychological evaluation to be granted a room now? Should they have a variety of medications on hand for just about ANY emergency that could possibly come up with a guest?
What are you even going on about? He isn't suing the hotel because they gave his husband a room, but because they refused to do anything when he called and told the hotel that his husband was having a medical emergency.
What are you even going on about? He isn't suing the hotel because they gave his husband a room, but because they refused to do anything when he called and told the hotel that his husband was having a medical emergency.
Why can't you understand he should have called 911. The hotel has no idea who is on the other end of the phone. There are unfortunately those out there who would try to set up situations putting the hotel at liability for entering the room.
Since the hotel wasn't going to give out the room number, what would him going to the hotel have accomplished? Do you think the guy was supposed to run through the halls of the hotel knocking on every door until the hotel had him arrested? The sensible thing would be to alert the hotel. Most people wouldn't think the hotel would just not give two ***** about a hotel guest who may need immediate medical attention.
What are you even going on about? He isn't suing the hotel because they gave his husband a room, but because they refused to do anything when he called and told the hotel that his husband was having a medical emergency.
No. The sensible thing would be for the complainant to call 911 and allow people trained to deal with such situations deal with the situation. The hotel fulfilled its obligation when it dealt with its customer not an unknown voice on the telephone.
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