Hi,
We have had 4 relos... all of them included packing everything for us...
Most of these posts are accuarte of course I am sure that all companies are different and that has been our experience. As far as the quality of your move.
Our last move (which was just last year) was the best we have had!
They paid attention to every detail, they asked about things prior to packing them ,wrapped our mattresses for us in plastic wrap (our other moves did not do this,they just put the mattress on the truck last-some wrapped in packing blankets.).
They will for the most part, move just about everything. They will not take flameables though; hairspray,nail polish or nail polish remover,make sure that your grill gas tanks are emptied,those types of things.
They will remove your mirrors from your dressers and wrap them for you as well and this last move,they even had a 3rd party come in and actually construct a wood crate for our flat screen-that was amazing service!
As far as your dresser drawers, even this last move which was exceptional, they did kind of just dump things.... I would suggest that you remove your lingere items if that makes you uncomfortable. I have always removed mine from my drawers and just packed them in our suitcases as well as my daughter's things too.... just my own thing though, not necessary.
If there are things that have sentimental value to you that you don't want them to pack, just leave them aside and let them know that those items you are taking with you. I have always had a few of those big,plastic totes on the day that the movers were coming ,set aside for me to throw things into that we would need for the day(s) they were going to be there packing and loading.
For a few of our moves we were still staying overnight in the house during the packing & loading,so we needed to be sure that we had plastic cups,spoons (mainly for the kids) any important paperwork you don't want them packing, or that is pertaining to your move.
Be sure to do a walk-thru of your house with the movers before they start packing so again,they can see what you don't want them to be taking.. and also, after they are done. Some are too quick and forget to check the shelves in the closets,things like that.
The last post above (veuvegirl) is right, sometimes you will find crazy things packed in places!
I remember for the longest time after one of our moves, I couldn't find a very special book that was given to my daughter for her baptism, I knew that it was in her closet and should have been with all of her other things from her closet. We searched everywhere and we finally found it-packed in nice packing paper IN A SUITCASE! there was a suitcase in her closet and the movers packed some things,including her book,in that suitcase... I just didn't think to open my suitcases to look for items!
so funny...
We don't usually give the movers a tip, but we do offer to purchase them lunch or something like that. We did have one move in which the crew said they just preferred to work through lunch and we did tip them......
Hope this is helpful..... our first relo ,I was a bit stressed,but by the 4th, I did pretty much let them do everything!
Good Luck!