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Originally Posted by Roselvr
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Thanks, I filed a complaint.
The problem we had last month with Walgreen's was a little different.
They shorted us one pain prescription for 240 tablets of Hydrocodone by providing only 200 and not saying anything to us about it. This left my wife short on her medication at the end of the month.
They shorted us on another pain perscription for 60 tablets by providing only 43, they did tell us they were short, but we understood we could get the remaining tablets later in the month. But when we tried to do that, they insisted we had to get another written perscription from the Doctor before they could do so. This is a hardship for us as the pain management doctor's office is 30 miles away.
We have since learned from the Pain Management PA that refusing to fill a shorted prescription later, without another written prescription, is a Walgreen's company policy, not a law.
We also learned that many of his Pain Management patients who use Walgreen's and CSV have complained that the pain medication they have been getting recently is weaker then what they had been getting earlier. We could confirm that the color of the tablets from Walgreens has changed so we tried a different pharmacy yesterday when we got a new prescription from Pain Management.
My wife confirms that the medication we got from the HEB pharmacy is stronger then what she had been getting from Walgreen's.
The Pain Management PA informed us that pharmacies can legally sell medications as much as 20% weaker then the prescribed amount. Some corporate pharmacies like Walgreen's appear to be substituting weaker and therefore cheaper medications, in order to maximize their profit. They recently did this with the
This appears to be true from our recent experience.