Solar Screens vs. Tinted Windows: personal conclusions (Houston, Baytown: second mortgage, house)

[ethanw]

Did you just woke up? Most of the reliable tint firms / brands will pick up the manufactory warranty on double panes. Take for instance Huperoptik that I have on my windows for 4 years and running strong.

Originally Posted by avTronic

I know this is an old post but just wanted to advise everyone of one thing. A lot of window manufactures are only fabricating insulated glass now for their windows (dual pane glass with gap between them). Most of these same manufacturers (like the one I work for) state that any tint (inside or out) voids the warranty on the glass. Please check your warranties before considering tint for your windows.

[avTronic]

Originally Posted by ethanw

Did you just woke up? Most of the reliable tint firms / brands will pick up the manufactory warranty on double panes. Take for instance Huperoptik that I have on my windows for 4 years and running strong.

What tint manufactures say they will cover under a replacement warrant is not germane to my statement. As a rep that deals solely with the end user, one of my jobs is to inform them of these stipulations. Why would I bring up something I have no experience in and could not newer their questions on effective alternatives.
You can find other ways then to be rude exclaiming nonsense questions like did I just woke up. You don't even offer experience in the topic you brought up. Having Windows that have had no issues is even mor irrelevant than bring this while matter up. At least you could have enlighten us that you had a failed seal. That the tint company did not try to come up with all sorts of excuses as why it was not covered and they sent a crew out to replace an expensive piece of glass on under their replacement warranty.
It would impress me to hear that they ordered your replacement glass through the original manufacturer (at full retail cost, because why would they give them any discount). That they had a tech drive out an hour plus from their location to you. There was his time and the overhead of him being an employee (insurance & other benefits), the over head of a glass truck and fuel and all its overhead. The managers, schedulers and CSR that support him to get him out to jobs. It would really impress me that the tint company would not make it a huge headache to file such a claim and try hard to keep from spending over $400 plus to replace a single glass on a tint job that netted maybe $800 profit.
But you have no knowledge of such potential headaches associated with such ordeal and don't offer much to this discussion.

[ethanw]

Ok now. Back to sleep.

Originally Posted by avTronic

What tint manufactures say they will cover under a replacement warrant is not germane to my statement. As a rep that deals solely with the end user, one of my jobs is to inform them of these stipulations. Why would I bring up something I have no experience in and could not newer their questions on effective alternatives.
You can find other ways then to be rude exclaiming nonsense questions like did I just woke up. You don't even offer experience in the topic you brought up. Having Windows that have had no issues is even mor irrelevant than bring this while matter up. At least you could have enlighten us that you had a failed seal. That the tint company did not try to come up with all sorts of excuses as why it was not covered and they sent a crew out to replace an expensive piece of glass on under their replacement warranty.
It would impress me to hear that they ordered your replacement glass through the original manufacturer (at full retail cost, because why would they give them any discount). That they had a tech drive out an hour plus from their location to you. There was his time and the overhead of him being an employee (insurance & other benefits), the over head of a glass truck and fuel and all its overhead. The managers, schedulers and CSR that support him to get him out to jobs. It would really impress me that the tint company would not make it a huge headache to file such a claim and try hard to keep from spending over $400 plus to replace a single glass on a tint job that netted maybe $800 profit.
But you have no knowledge of such potential headaches associated with such ordeal and don't offer much to this discussion.

[shortel]

The reason I like tint is because is blocks uva and uvb and IR heat.. solor screens aren't going to do that.

[truelies]

I like tint. Seems this is easy to diy, why you think diy is very difficult?

[truelies]

Originally Posted by ethanw

I have Champions double pane windows with 5 years warranty of the seal ONLY. No window company will cover accidental craks or any of that external damage. I never heard of 10 years warranty on double pane windows. Check your builder contract.

A reputable tint film company will replace the factory warranty with an identical one for for the same ammount of time. You must get the warranty from the film company and not the installer shop. And that's what diferentiate the big dogs from the small ones. HuperOptik is one of the reputable one.

We really need to provide accurate advice so people can make educated decisions. Of course listening to multiple people is very good as well as long you get out the accurate information.

How did you get HuperOptik warranty from company? Did you buy the film and install by yourself?

[astrohip]

Originally Posted by ethanw

Did you just woke up? Most of the reliable tint firms / brands will pick up the manufactory warranty on double panes. Take for instance Huperoptik that I have on my windows for 4 years and running strong.

Not quite accurate. I just read their warranty. Their warranty covers failure only if "the HÃœPER OPTIK window film is found to have been the sole and direct cause of glass failure or seal failure".

So if the glass fails due to, for example, a bad seal, you are SOL. HuperOptik will deny the claim, saying it's a bad seal. And the window manuf will deny the claim, as any window with an applied tint invalidates the warranty.

The worst part is, you will almost never be able to prove what actually caused the seal failure. Each side will blame the other.

[ethanw]

Back to sleep now mate. Just give it a rest, will you?

Originally Posted by astrohip

Not quite accurate. I just read their warranty. Their warranty covers failure only if "the HÃœPER OPTIK window film is found to have been the sole and direct cause of glass failure or seal failure".

So if the glass fails due to, for example, a bad seal, you are SOL. HuperOptik will deny the claim, saying it's a bad seal. And the window manuf will deny the claim, as any window with an applied tint invalidates the warranty.

The worst part is, you will almost never be able to prove what actually caused the seal failure. Each side will blame the other.

[ethanw]

The installer will offer 5 years warranty through them and I understand they get their money back from the HuperOptik. But so far I have no issues and the film works as designed. Best money spent to be honest. So much better than the screens that I used to have in my older house.

Originally Posted by truelies

How did you get HuperOptik warranty from company? Did you buy the film and install by yourself?

[astrohip]

Originally Posted by ethanw

Back to sleep now mate. Just give it a rest, will you?

I'm not sure you intended that remark for me. That was my first post in this thread, so I can't really "give it a rest", can I?

And the loophole in the warranty is worth pointing out for others.