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Old 12-15-2010, 03:56 PM
543 posts, read 1,170,294 times
Reputation: 337


I need help. We moved to our new house and decided to go with Mega Power and signed up online.
The problem after we signed up: They told us that we won't have electricity for about another week. I have two young kids and having no electricity is no fun. I didn't know that it would take that long to have service activated. It's a simple process in MN.
So yesterday night, we stayed at the hotel. I dreaded the cost of several more days in hotel room with 2 little kids.
How long does it take for you to activate your electricity? Is it normal?
I have already asked them if they can accelerate the service and they said it's a $95 but it's not guarenteed.

So since they haven't activated our service yet, are we still binded by our contract? Can we cancel it without cancellation fee? Are there better services out there.

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Old 12-15-2010, 04:59 PM
Location: Spring, TX
847 posts, read 1,466,124 times
Reputation: 647
not sure if you can cancel the contract, but i can guarantee you that you'll get the same issue with any other provider. typically the orders are future dated for at least 3 days out. i sent you a PM.
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Old 12-15-2010, 05:08 PM
Location: San Antonio/Houston
33,605 posts, read 51,826,099 times
Reputation: 83082
Read the contract, maybe you have few grace days. Call the company, ask politely but usually a signed contract is binding and the parties must carry out their promises under penalty of the law.
At the time of signing the contract did you know that you would not have power for 3 days?
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