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I think the best way to ensure your offer still stands is to tell them the truth! Tell them why you misrepresented the title, tell them you wanted to work for a good company so it didn't matter to you that the position was "lower" than what you think you're capable of.
If you think that's bad try working with construction supplies. You have your product name from the company, the industry name and then some "nick name" that stuck around since the 1970's
it is better to describe responsibilities rather then get hooked on a job title. Now if there are legal definitions that is one thing.
1) It's always been my understanding that companies throw out the term over-qualified to applicants because they don't want to hire somebody and then them get a better offer say a month later and leave because the company can't meet the demands of the employee.
2) It's been my personal experience that many people can't give up the supervisor position even if they aren't really a supervisor anymore. I once worked with a guy that was a supervisor at another job and even though he was below me at the job I was at, he still kept acting like a supervisor. Personally, I didn't care because I knew that he couldn't do anything to me, but depending on how the other employees are, a situation like that could make it rough on the real supervisor.
3) I agree with the others that say that you should be fine as long as you don't start the job and start acting like you're still the supervisor. I'm not trying to say that you would do that, just as I pointed out in #2, it does happen at times.
Actually I hate being a supervisor. I am not the type of person to tell grown people what to do. Either do what you signed up for or quit. That's my philosophy. I can't stand being accountable for other people so this doesn't apply to me. I'm happy to see how many people think I will be ok. I will keep you posted. Thanks
Actually I hate being a supervisor. I am not the type of person to tell grown people what to do. Either do what you signed up for or quit. That's my philosophy. I can't stand being accountable for other people so this doesn't apply to me. I'm happy to see how many people think I will be ok. I will keep you posted. Thanks
I'm pulling for you! And I still think it's no big deal because you were a CSR. It will all check out fine.
I kept getting declined for being "over qualified" so I downgraded my title. Now I got an offer subject to a background check. All the dates, employers, and education is correct however, I put down a lower title than what I have. Do you think this is a reason to rescind my offer? I am such a wreck over this. Thank you in advance.
I wouldn't feel bad at all about dumbing down the title, even if they do rescind the offer. You have to do what you have to do to survive. Job titles can be so vague and meaningless anyway. I am amazed at all the people who work at law firms as clerks, receptionists and secretaries, but call themselves "paralegals" - its a total lie. They've never done any legal research in their life, so they shouldn't be calling themselves this.
I think its far more honest to dumb down your job title, than going the other way.
Sounds like a non-issue. As a call center supervisor you ARE a customer service representative. As an employer I'd be glad to higher you, I'm getting a higher quality employee and only have to pay you at the entry level wage. Plus if my current Supervisor moves on, I've got a candidate to fill the spot immediately. Don't expect supervisor pay.
I like this answer. I used to work in a call center years ago, and we forwarded all the crazy/deranged/squeaky wheel customers to the supervisor, who had to have advanced customer service rep skills in order to calm them down and assure them we were doing the best we could to resolve any issues. Many times, the Sup had to follow up with the customer via phone to verify the customer was indeed satisfied with the outcome.
I think you'll be safe. In a call center environment, many times the Sup was on the phone answering queue calls as well. Good luck!!
I doubt it, most company have weird titles and/or duties for similar positions in other companies anyway. Think about is the engineer part of custodial engineer really needed. I worked at Walt Disney World as a merchandise cast member, I put retail in parenthesis to make sure people catch that because they may not if (plus it was multifaceted as I did floor stock, cashier and customer service while other places have those as specialized jobs.)
Sounds like a non-issue. As an employer I'd be glad to higher you, I'm getting a higher quality employee and only have to pay you at the entry level wage. Don't expect supervisor pay.
Welcome to the organization. I am your new boss and and now I know you have dumbed down your title. LOL
Good luck and delete your thread
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