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I work for a staffing agency mainly staffing warehouse workers. A lot of the times the candidates we place come in late. Today I even had one candidate show up an hour and half late because he got "lost" and another person who didn't even show and when I contacted her she said she forgot and would like to reschedule. No one apologized and I think they're lying...I would've "blocked" then in our system if the client wasn't desperate to fill openings. This happens too often, and to be honest I think it's because of the demographics.
It's not even an interview but an appointment because THEY ARE getting the JOB.
Not saying all warehouse workers are lazy, irresponsible, and rude...but when you're dealing with companies/positions that allow drop outs or those with misdemeanors or history on their criminal record then I think it's a bit different. Don't get me wrong I've had nurses stand me up but not as much as my job now.
Anyways, do you even say anything to them? Like in a firm but still professional way how it's unacceptable and warn them their habits will not be good wit the client? Or would that be not my place?
I'm pretty new to this role. Any advice appreciated.
Last edited by Michelle21689; 01-02-2015 at 05:35 PM..
However ... does your company not have a policy re: this???
I would say something to them. Just remind them of the time they are supposed to be there. They cannot hear the message enough times: Lateness or flaking is unacceptable.
I used to run a place that was a client of agencies like yours. Many of the temps sent to me by the agency had terrible work habits. Arriving late was terribly common.
I dealt with it by being a hard-asx. If I needed 40 employees, I would ask for 60-70 with the intention of ruthlessly cutting people for infractions such as being late. Every temp sent my way was given an orientation sheet by the agency. It listed my dress code (pretty minimal), my address, the date/time/duration of their orientation, a few other expectations and duties. One expectation that I listed was that I would not tolerate lateness for any reason, and being late would result in immediate termination.
Despite this I would have about 1/3 of all temps show up late, be immediately terminated, and then get angry at me.
It was a pretty easy test for reliability, and the majority of people who could show up on time consistently were usually good workers.
I understand that. Clients usually are more strict. But it doesn't really answer the question. I mean, do you directly address that issue to them or not say anything?
I understand that. Clients usually are more strict. But it doesn't really answer the question. I mean, do you directly address that issue to them or not say anything?
I am very direct about such things. I point out that I included the necessity to be on time in their orientation package. I tell them that they were X minutes late, which means that they are fired. End of discussion.
I work for a staffing agency mainly staffing warehouse workers. A lot of the times the candidates we place come in late. Today I even had one candidate show up an hour and half late because he got "lost" and another person who didn't even show and when I contacted her she said she forgot and would like to reschedule. No one apologized and I think they're lying...I would've "blocked" then in our system if the client wasn't desperate to fill openings. This happens too often, and to be honest I think it's because of the demographics.
It's not even an interview but an appointment because THEY ARE getting the JOB.
Not saying all warehouse workers are lazy, irresponsible, and rude...but when you're dealing with companies/positions that allow drop outs or those with misdemeanors or history on their criminal record then I think it's a bit different. Don't get me wrong I've had nurses stand me up but not as much as my job now.
Anyways, do you even say anything to them? Like in a firm but still professional way how it's unacceptable and warn them their habits will not be good wit the client? Or would that be not my place?
I'm pretty new to this role. Any advice appreciated.
I'm a white-collar professional who shows up for interviews in a business suit (I'm female). If I even think that I'm going to be five minutes late, I call and explain.
99% of the time, I'm there early. Not ridiculously early, but 10-15 minutes early.
Showing up late is unacceptable unless you have a good reason. "A semi turned over and started a propane fire that closed the highway." (That actually happened in DFW today.) THAT'S a reasonable excuse.
I would personally not show up late or make excuses like them, but it is a complete poverty job on a likely road to nowhere. You can't expect them to be enthused about it. I tried a staffing agency and literally all they offered were poverty jobs such as that and I just politely decline them since my degree and experience are far above that (though the job market is so terrible where I am that I may just be forced to eat a slice of humble, grumpy pie).
i would say something to them. i mean, not arriving late to a first meeting/class/job is ideally something we all should have learned by 7th grade but some people may never have heard this lesson.
I understand that. Clients usually are more strict. But it doesn't really answer the question. I mean, do you directly address that issue to them or not say anything?
Absolutely say something. I'd go with:
"Keep this in mind, if you show up late like this to the warehouse, they'll send you home and call me for the next person on the list. If you are going to want to keep this job, you're going to have to act like it."
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