Verizon Fios Customers question? (to rent, how much, house)
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Is it really only $100 for the first year or are there all kinds of hidden fees?
I ask because my Optimum Online (Cablevision) is going up $15 next billing period, so if I get Fios at a true price of $100 per month I can save $75 per month.
I am not nitpicking, but with today's economy every bit helps. What's the real deal with Fios? Thanks!
Is it really only $100 for the first year or are there all kinds of hidden fees?
I ask because my Optimum Online (Cablevision) is going up $15 next billing period, so if I get Fios at a true price of $100 per month I can save $75 per month.
I am not nitpicking, but with today's economy every bit helps. What's the real deal with Fios? Thanks!
Try negotiating with your current provider before you bail. I just had Comcast cut my bill by $36 a month and also threw in free Cinemax for a year. I just called and asked if there was anything they could do to lower my bill. The first person wanted to put me in a package that would have cut one of my DVR's and only saved $20 a month, so I said I wasn't happy with that and was going to start shopping around. She then transferred me to a "retention specialist" who gave me the better deal. Sorry I don't know about the Fios, but really you should try that first. All cable companies are going to add fees and taxes, I would assume they'd be similar to the fees and taxes from your current company.
Try negotiating with your current provider before you bail. I just had Comcast cut my bill by $36 a month and also threw in free Cinemax for a year. I just called and asked if there was anything they could do to lower my bill. The first person wanted to put me in a package that would have cut one of my DVR's and only saved $20 a month, so I said I wasn't happy with that and was going to start shopping around. She then transferred me to a "retention specialist" who gave me the better deal. Sorry I don't know about the Fios, but really you should try that first. All cable companies are going to add fees and taxes, I would assume they'd be similar to the fees and taxes from your current company.
I found the FIOS pricing to be as-advertised. My cell + cable/internet bill runs around $260 monthly. About $100 is the cell service. I have the Fios TV and internet. I also rent about 3 or 4 movies per month (about $6 each).
Is it really only $100 for the first year or are there all kinds of hidden fees?
I ask because my Optimum Online (Cablevision) is going up $15 next billing period, so if I get Fios at a true price of $100 per month I can save $75 per month.
I am not nitpicking, but with today's economy every bit helps. What's the real deal with Fios? Thanks!
It's not going to be a flat $100. You will pay various required taxes and fees on that amount, just like you currently do with your cable provider. They will probably add around $10 a month, maybe less to your bill, making the $100 package actually cost $110. They all advertise this way and FiOS is no different. The quoted price is the price of the service, not counting taxes, fees or additional equipment (many packages include the modem/router, but some don't and that alone can add $5-$10 a month to the bill).
The second thing to look at is whether or not the $100 package is going to work for you. Every TV in the house will require a converter box to work with FiOS, so if your package only includes 1 converter and you have 3 TV's you will need to rent 2 additional converter boxes. Those can cost anywhere from $7-$15 a month depending on what kind of box you get, standard vs. HD, etc. Beyond that is looking at what channels the package includes and whether that is what you want. At $100 you most likely are not getting any of the premium channels (maybe one or two on a three month trial), so if you watch those channels regularly you will need to buy a more expensive package on pay for the one you do use ala carte, again adding to the cost.
I switched from cable to fios about 2 months ago when I received an offer in the mail for $84.99 per month for the triple play. I have only 1 HDTV in my house and upgraded to a DVR. My bill is $125.44 per month. Not nearly the savings that I thought I would have.
My husband and I pay about $100 a month for Verizon Fios. We get cable and internet for that price. We don't get any premium channels, but we don't need them anyway. We still get hundreds of channels.
We don't get phone from Verizon because we are on a family plan with our cell phones. We don't have any landlines.
We have had Verizon Fios, internet and digital phone for over a year. We can honestly say that we have never experienced such terrible customer services. They find every way to squeeze a few extra shekels from us. Their tv guide and dvr access are cluttered with their ads for up sells. Their customer service times are long and reps are untrained and rude. Their website is slow, frequently down, and focuses more on upselling vs. service. They make frequent mistakes, and it is always us who pays the price. All in all, I think some of what they are doing is plain illegal. But who is to fight a goliath like Verizon. STAY AWAY.
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