Anyone have Allegiance Communications? (Kansas: college, live in, bill)

[briansgi]

I live in NE Oklahoma and have Allegiance Communications, their cable TV service is absolutely horrible! Just wanted to see if anyone else who has their cable service experience same issues. For example, every Saturday they black out ESPN when college football is on, apparently due to the relationship between ABC and ESPN. I've called and complained and Allegiance claims it's not anything they can do about it. They claim they have to black out ESPN during the time ABC is showing a game and that all cable providers do the same thing. I informed them that Cox does NOT do that! When ABC is showing a college football game, ESPN is showing a different game with COX. They don't black out the broadcast and give you nothing like Allegiance does!

Another issue is we constantly have certain channels going blank. Right now for instance, ESPN, CNN, TNT, ABC Family, among others are currently off the air. I guess it's time for a dish!

[victoriaschmidt17]

I live in Fort Riley Kansas and I used to have Allegiance. They really are a ripoff for anyone who is looking at this please do not sign anything with them. I was told that because we live on post that it was the only service provided come to find out that Embarq comes out here as well. I was told that my Allegiance bill for phone and internet would be 75.00 a month come to find out they were charging me $130.00 a month and most of the time it was superslow. I found out since it was cable internet that we share that throughout the building which slows everything down and two weeks ago the internet stopped working altogether. I called the customer support and they told me that my internet was working fine and I guess fine for not working. The following monday I went in to cancel it because it was out for more than a week and the customer rep said that the public works broke a node on friday and the tech that was suppose to fix it was out of town and she also said that because he was out of town that we had to wait because they were not going to call him in to fix it. I told her to cancel my service and she told me to bring the equipment back and that I will not be charged for the full month. I turned everything into a different customer rep a little later and she is trying to charge me $250 dollars and I asked why and she told me it was because I was late on my payment which I have my bank account statements saying that was paid except this month and I was told to wait on it until like she said turn my equipment in. I got extrememly upset with the lady that I turned my stuff into and I told her that I called the BBB which I still have not heard from and she point blank told me she did not care if I called the president so they are a huge ripoff and I do not know if it is only soldiers thats getting ripped off or if it is all their customers. I would highly recommend that if you had a different choice do not go with Allegiance Communications and do a search for the best phone, internet or cable that would be right for you and get everything in writing.