Hello everyone!
Long time spectator here, but first time poster.
My wife leased her first car roughly a month ago from Mazda Puente Hills. She is a first time buyer. We downed initially $500 and we would give them the rest 15 days after the initial signing.
Payment didn't process on X day. So we called in and asked what the issue was and were told nothings wrong and it should show most likely when the clock hits midnight well it never popped up. Less than 7 days ago we get a call from the dealership telling us she would need to come in and get a co-signer. Well we told them no we did not want too since she was hardened on being able to do this on her own. Few days pass they contact us again and tell us everything is A-OK! but we would need to now come in and sign a new contract with a "Lower Monthly" not sure how that even happened if she needed a cosigner to begin with?!
anyways we're supposed to come in this saturday to do a new contract and finish everything up, but I check my checking account today and I was charged for the rest of the down. I don't have a problem with this, but I was given no notification and I usually don't keep that large of an amount in my checking. We were hit with an overdraft
I was under the impression if we were going to do a new contract shouldn't they do this after signing?
I gave them a call and they're telling me the financing manager who handled our account is out for today. How convenient..Explained to them the issue and was told only he can help us.
We we're going to attempt to get a lower down payment since apparently they're able to give us a "lower monthly" with this new contract..
Shouldn't they have notified us before a charge?
If there's a new contract why would they be charging us when nothings been put on paper as of yet?
Your input is much appreciated.