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I have not witnessed anyone bagging their own at Costco. Most don’t use boxes either. I shall pay more attention going forward.
I know several who work at Costco. Warehouse and corporate stats are routinely shared with associates. Costco does not have a serious problem with shoplifting. Maybe Walmart has a different consumer base.
Yes, they have an entirely different consumer base. Also, the rougher the area, the more security the stores have.
When you go to a store and they sit behind bulletproof glass and hand you your items through a drawer after you pay....you probably don't want to have stopped there in the first place.
Nope. They don't do self-checkout and they do the bagging/boxing. Good thing too. They're very fast, much faster than self-checkout.
Edited to add:
I think WalMart in general is a very poor shopping "experience". Grumpy and/or disinterested and/or absent floor staff. Narrow shopping aisles. Half-stocked shelves.
Although I will say they have improved in the past 10 years. But still not my first or even second choice when I want to buy something.
The Costco - Walmart experience comparison demonstrates that you get what you pay for when hiring people.
Until you are out of the store, Wal Mart or any other retail establishment has the right to check your receipt against your goods in your bags. People need to quit crying.
It seems that this sort of thing could be avoided with better store design. They should make it so that there is nothing between the check-outs and the exit, so that everyone has to funnel through the check-out lanes before they leave. That way, the cashiers will have already confirmed that each person has paid before they pass through. Closed lanes could have some sort of barrier that's obtrusive enough that it can't be bypassed without attracting attention. One empty lane could be left open for the benefit of people who are leaving without buying anything, but a person could be stationed at that lane and observe everyone as they go past.
They don't do that where I live, only store I recall having this happen is Best buy once and that was ridiculous since the checkout was about 15 feet away and I was only one getting checked out. The guy glanced at receipt and I left.
I would imagine at stores where there is high rates of theft it's more common.
They dont do it now where I live but 20 years ago if you had an un-bagged item they would.
I had my two nephews in tow. They were like 4 and 3, hungry cranky. I bought a dozen donuts and decided to let them have one while we stood in the forever checkout line. There was a "security" person standing at the end of the check counter about 20 feet from the door. She watched the entire time, standing in line, checking out, paying, whiny, cranky kids and all. She followed me to the door and asked to see my receipt. The one covered in chocolate donut glaze crammed somewhere in the black hole of my purse.
Quite ridiculous. I basically said *********, go ahead and call the cops if you think I stole something and walked on to my car.
-yeah I get there are people who steal, but don't treat every customer that way
If they do random checks like secondary TSA - it has no value and the detection rate will not be substantial and costs will still rise.
Do targeted searches based on who they think the likely perpetrator will be, and which will have the greatest chance of catching shoplifters - the locals will cry racial profiling.
So the only way out is to check everyone - which increases costs and angers customers.
It seems that this sort of thing could be avoided with better store design. They should make it so that there is nothing between the check-outs and the exit, so that everyone has to funnel through the check-out lanes before they leave. That way, the cashiers will have already confirmed that each person has paid before they pass through. Closed lanes could have some sort of barrier that's obtrusive enough that it can't be bypassed without attracting attention. One empty lane could be left open for the benefit of people who are leaving without buying anything, but a person could be stationed at that lane and observe everyone as they go past.
It’s disheartening to witness Americans becoming such world-class complainers. There is nothing, I mean NOTHING, that we can’t whip up some outrage over.
It’s embarrassing to watch adults behave this way. This is what good nutrition, warm homes, and good health have led us up to. Endless complaining.
Sigh. I miss the existence of true grit.
It’s disheartening to witness Americans becoming such world-class bots. There is nothing, I mean NOTHING, that we can’t bow down and submit too.
It’s embarrassing to watch adults behave this way. This is what good nutrition, warm homes, and good health have led us up to. Endless submission to our rights being violated.
Sigh. I miss the existence of true men.
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