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Old 11-18-2009, 10:08 AM
 
Location: Durham
862 posts, read 3,549,606 times
Reputation: 653

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We're moving AGAIN! I have a Verizon landline and more than likely, they'll make me change my number AGAIN! We live in SW Durham and plan on moving to SE Durham soon. I think this is the perfect time for us to switch to Vonage for my primary number as I'm tired of this switching around and there's no guarantee we wont stay put (but I can hope). This is our fourth move since 05!


Okay, now I think things may get complicated. I want to port my number to Vonage, but I want to keep my existing landline bundled with dsl. I want to keep a bare bones landline number which will only be there for the alarm system. I wonder if anyone has done this before? If so, how did everything work out? I'm not sure exactly what order to do what and what I should tell Verizon. I know when you move, they tend to try to 'sell' you on all these special offers (aka review your account to make sure they're providing the best service).


Also, if anyone has any other suggestions I may want to look into, I'd appreciate it.
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Old 11-18-2009, 10:12 AM
 
1,231 posts, read 3,150,444 times
Reputation: 1461
You can port your number to vonage anytime. You dont need a phone number to have DSL. Use your vonage for the alarm system.

Alternative to Vonage: Home | Ooma
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Old 11-18-2009, 10:32 AM
 
Location: Durham
862 posts, read 3,549,606 times
Reputation: 653
As per the website, vonage doesn't work with home alarms:

Vonage - Frequently Asked Questions
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Old 11-18-2009, 12:45 PM
 
2,459 posts, read 8,078,887 times
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Just so I understand - you want your existing Vz number ported to your new Vonage line and then you want to *add* a new Verizon line and number just for your alarm?
Do you know if your alarm company supports wireless connections? I'm not a crook, but it would seem like cutting a phone line would be the first thing to do before entering a home.

Frank
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Old 11-18-2009, 12:57 PM
 
1,231 posts, read 3,150,444 times
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Quote:
Originally Posted by mia78 View Post
As per the website, vonage doesn't work with home alarms:

Vonage - Frequently Asked Questions

It will work, it just is not supported. Plug alarm wire into a phone jack near the smart box. the alarm system needs a dial tone. It does not care if it is vonage, Verizon, TWC or whoever.

I've been working with an Alarm guy who has done this hundreds of times. Don't believe everything you read.

Details: http://www.vonage.com/support.php?topic=4&article=864

Last edited by StanFischlerHockE; 11-18-2009 at 01:06 PM..
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Old 11-18-2009, 01:01 PM
 
1,231 posts, read 3,150,444 times
Reputation: 1461
Quote:
Originally Posted by frankpc View Post
Just so I understand - you want your existing Vz number ported to your new Vonage line and then you want to *add* a new Verizon line and number just for your alarm?
Do you know if your alarm company supports wireless connections? I'm not a crook, but it would seem like cutting a phone line would be the first thing to do before entering a home.

Frank
Most companies offer a Wireless backup solution. You can use this method as primary dial out for the alarm also (its not a phone just a send signal to central station solution). Usually a one time fee charge for the device.
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Old 11-18-2009, 01:31 PM
 
Location: Durham, NC
754 posts, read 1,693,634 times
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Quote:
Originally Posted by mia78 View Post
As per the website, vonage doesn't work with home alarms:

Vonage - Frequently Asked Questions
We've used Vonage with CPI for 5+ years.
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Old 11-18-2009, 02:47 PM
 
2,008 posts, read 3,584,421 times
Reputation: 1610
I work for a telcomm and you are asking for trouble trying to pull something like that off. If you transfer your number you are canceling your service with your old provider. That will probably also cancel your DSL or at the least break it.

The fun with all the telco break ups and mergers is they have countless billing and order systems and making them all work together is a miracle.
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Old 11-18-2009, 04:03 PM
 
Location: Durham
862 posts, read 3,549,606 times
Reputation: 653
Quote:
Originally Posted by zinner View Post
I work for a telcomm and you are asking for trouble trying to pull something like that off. If you transfer your number you are canceling your service with your old provider. That will probably also cancel your DSL or at the least break it.

The fun with all the telco break ups and mergers is they have countless billing and order systems and making them all work together is a miracle.
Yeah, I kind of thought so. It seems like a house of cards... I guess I'll figure something out.

Thanks for all the advice everyone.
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Old 11-18-2009, 07:31 PM
 
151 posts, read 404,922 times
Reputation: 99
Quote:
Originally Posted by stantheman78 View Post
It will work, it just is not supported. Plug alarm wire into a phone jack near the smart box. the alarm system needs a dial tone. It does not care if it is vonage, Verizon, TWC or whoever.

I've been working with an Alarm guy who has done this hundreds of times. Don't believe everything you read.

Details: Vonage - Support - Using an alarm system and Vonage
I have my alarm working with Vonage, no problems whatsoever. 4 years now.
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