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It's not just showing you a house, it's preparing contracts, submitting offers, helping you find financing if needed, orchestrating the earnest money, giving you info about insurance, if it's HUD finding out about the inspection and getting approvals to turn on power for the inspection, filling out more forms when the inception can't be done because HUD now tells you there is a water flow issue and it can't be turned on. Filling out forms to get your earnest deposit back, showing you new homes and wasting your time as well as his because you are trying to sell a dilapidated home that has a Dangerous warning posted by the city.
and he has to do this with all his clients and everyone wants a response ASAP, It's a lot of work and paperwork and in the end he is not making much because he has to split it with his brokerage.