Please register to participate in our discussions with 2 million other members - it's free and quick! Some forums can only be seen by registered members. After you create your account, you'll be able to customize options and access all our 15,000 new posts/day with fewer ads.
I wanted to do three things on my online Social Security account today, all of which are described in their promotions as being available to do: 1. To change my phone number 2. To change my Direct Deposit information 3. To request a new Social Security card.
When I went to each section and followed the instructions that were provided, the only options offered were to call by phone or to visit a local office. The "Edit" buttons that were described in the instructions, did not exist. Do other people have this same problem? Has it always been this way with online accounts or is it a temporary fault?
Changing Direct deposit information over a phone is not something I want to do, as four long account and routing numbers have to be given, from both the new and prior banks. There's too much chance for a number to be exchanged incorrectly, which would sabotage the payment process.
I wanted to do three things on my online Social Security account today, all of which are described in their promotions as being available to do: 1. To change my phone number 2. To change my Direct Deposit information 3. To request a new Social Security card.
When I went to each section and followed the instructions that were provided, the only options offered were to call by phone or to visit a local office. The "Edit" buttons that were described in the instructions, did not exist. Do other people have this same problem? Has it always been this way with online accounts or is it a temporary fault?
Changing Direct deposit information over a phone is not something I want to do, as four long account and routing numbers have to be given, from both the new and prior banks. There's too much chance for a number to be exchanged incorrectly, which would sabotage the payment process.
I just went to SSA online and logged in. When I did, it asked me if they had the right phone number. It then showed me an option to request a new card. I then went to my profile and can see where I can change my banking info.
I just logged in and I had the opportunity to update my phone number and other personal data and change direct deposit info. However, I could not request a new SS card:
*******Social Security Card Replacement
We're sorry. We cannot process your request.
You cannot request a replacement card online.
Please contact your local office if you need a replacement card.*******
I just logged in and I had the opportunity to update my phone number and other personal data and change direct deposit info. However, I could not request a new SS card:
*******Social Security Card Replacement
We're sorry. We cannot process your request.
You cannot request a replacement card online.
Please contact your local office if you need a replacement card.*******
So stupid. Why do they even give that option. It should say to request a new card you have to go to your local office.
Well, according to the map on that page, I live in a state that is colored blue. Yet, I must go to a local office to procur a new card. Go figure!
Please register to post and access all features of our very popular forum. It is free and quick. Over $68,000 in prizes has already been given out to active posters on our forum. Additional giveaways are planned.
Detailed information about all U.S. cities, counties, and zip codes on our site: City-data.com.
Please register to participate in our discussions with 2 million other members - it's free and quick! Some forums can only be seen by registered members. After you create your account, you'll be able to customize options and access all our 15,000 new posts/day with fewer ads.
Who knew ?
