Please register to participate in our discussions with 2 million other members - it's free and quick! Some forums can only be seen by registered members. After you create your account, you'll be able to customize options and access all our 15,000 new posts/day with fewer ads.
I have a friend that has laptop running Outlook 2007 and one running Outlook 2013. Both have the same email account configured.
If I delete an email on the Outlook 2007 computer, you will see it deleted on the Outlook 2013 computer. If I delete an email on the Outlook 2013 computer, the Outlook 2007 still shows the email as being there.
My first guess is that Outlook 2007 is not set up to automatically "sync" with the server. So, the email is gone from the server but still visible in the .ost (offline storage template) in Outlook 2007.
If you do a delete from 2013, then do a send/receive in 2007, does the email go away?
My first guess is that Outlook 2007 is not set up to automatically "sync" with the server. So, the email is gone from the server but still visible in the .ost (offline storage template) in Outlook 2007.
If you do a delete from 2013, then do a send/receive in 2007, does the email go away?
If you delete from 2013, you still see it on 2007. But if you delete it from 2007, then 2013 shows it deleted as well.
Outlook 2007 is setup to download/store the email locally. Change the download settings for 2007.
Yea, thats exactly what I want Outlook 2013 to do but it isn't doing it. Outlook 2007 is saving a local copy and 2013 isn't. So when you delete anything from 2007, it's gone from 2013.
Outlook 2013 uses an .ost file the same way previous versions of Outlook did. I still think the issue is that 2013 is not doing an automatic send/receive. So you delete the email from the .ost file on 2013 but it still sitting on the server.
It's like Outlook 2013 isn't deleting the emails from the server. She can have the computer with Outlook 2007 shut down, receive emails on her computer with Outlook 2013, delete them, then turn the computer with Outlook 2007 back on and it downloads the same emails she deleted from 2013.
Please register to post and access all features of our very popular forum. It is free and quick. Over $68,000 in prizes has already been given out to active posters on our forum. Additional giveaways are planned.
Detailed information about all U.S. cities, counties, and zip codes on our site: City-data.com.
Please register to participate in our discussions with 2 million other members - it's free and quick! Some forums can only be seen by registered members. After you create your account, you'll be able to customize options and access all our 15,000 new posts/day with fewer ads.
