Quote:
Originally Posted by ted08721
Ok my one dog was chipped as a pup by breeder, I just had my other dog chipped this past weekend.
The one was chipped by breeder (AVID)
My other dog that I just had chipped with HomeAgain
I never had registration for first dog transferred over to me
I thought I would have them both registered with HomeAgain, I got a bit fustrated when the online site kept rejecting which ever credit card I tried to use.
Doing a google search I came upon 24Petwatch which allowed me to register for free, although I did buy their tags online.
Are they legit? didn't think there were any free lunches these days.
Are they as good as the others that charge for registration?
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24PetWatch is actually Pethealth Inc. Based upon the following report, I would keep a very close eye on my bank account if I were you.
Name: Pethealth Inc.
Address: P.O. Box 2150, Buffalo, NY 14240-2150
Phone: (866) 275-7387
Fax: (866) 368-7387
Original Business Start Date: May 2001
Principal: Mr. John Warden, Vice President
Customer Contact: Ms. Joanne Feather, Director,
Type of Business: Insurance Services, Insurance Companies, Insurance-Health, Pet Health Plans
BBB Accreditation: Pethealth Inc. is a BBB Accredited business.
Additional DBA Names: ShelterCare Pet Insurance Programs
24PW Pet Insurance Programs
PTZ Insurance Brokers Ltd
PetCare Pet Insurance Programs
PTZ Insurance Agency, Ltd.
ShelterCare Insurance
24 PetWatch
PetHealth Services (USA) Inc.
Quick Care Pet Insurance
PTZ Insurance Agency,(Brokers) Ltd.
Alumnipets
Covermewithcare
Creditunionpets
Goodsampets
Insuremypets
Metlifepets
Petsurance
TenantCare
Unionpluspets
PetCarePals
PawsConnect.com
The BBB processed a total of 103 complaints about Pethealth Inc. in the last 36 months. Of the total of 103 complaints closed in 36 months, 41 were closed in the last year.
These complaints concerned:
1 regarding Issue Not Defined
2 regarding
Advertising Issues 1 - Bait & switch advertisement, 1 - None of the Above - Advertising Complaint Issue
29 regarding
Billing or Collection Issues 5 - Failure to correct billing errors, 2 - Failure to substantiate charges, 1 - Improper collection practices, 6 - None of the Above - Credit, Billing or Collection Complaint Issue, 7- Unauthorized bank debits, 8 - Unauthorized credit card charges
22 regarding
Contract Issues 15 - Failure to honor a contract or agreement, 1 - Invalid or false contract, 6 - None of the Above - Contract Complaint Issue
11 regarding
Customer Service Issues 4 - Failure to provide promised assistance or support for products or services, 4 - Failure to respond to phone calls or written requests for assistance or support, 1 - Inappropriate behavior by customer service personnel, 2 - None of the Above - Customer Service Complaint Issue
2 regarding
Delivery Issues 1 - Late delivery of products, 1 - Non-delivery of services
1 regarding
Guarantee or Warranty Issues 1 - Failure to honor service under the terms of warranties
11 regarding
Refund or Exchange Issues 1 - Failure to honor promised refunds, exchanges, or credit, 6 - Failure to honor refund, exchange or credit policies, 4 - None of the Above - Refund or Exchange Complaint Issue
7 regarding
Sales Practice Issues 4 - None of the Above - Sales Complaint Issue, 2 - Sales presentation misrepresented the service, 1 - Sales presentation used dishonest sales practices
17 regarding
Service Issues 2 - Delayed completion of service, 3 - Failure to honor service estimate or agreement, 6 - Improper or inferior service, 6 - None of the Above - Service Complaint Issue
These complaints were closed as: 76
Resolved
45 - Company addressed the complaint issues. The consumer failed to acknowledge acceptance to BBB.
31 - Company
resolved the complaint issues. The consumer acknowledged acceptance to BBB.
27
Administratively Closed