Quote:
Originally Posted by Avondalist
I agree walking away doesn't make sense for vendors. The claims are that 1) vendors can't walk away, and 2) Amazon couples fees to this access, and 3) Amazon forbids lowering prices on competitor websites to cover the delta between Amazon fees and competitor fees.
This means even if WalMart.com offers access at lower cost, vendors cannot lower their prices without being shut out of Amazon. The issue isn't between Amazon, vendors, and consumers. The issue is between Amazon, WalMart.com, and consumers. Nor is the issue between brick and mortar prices and Amazon prices, but between WalMart.com prices and Amazon prices.
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Here's the thing... Amazon offers better service to consumers, IMO, and all efforts of Walmart.com to match it had failed so far. Amazon search is more robust and Walmart.com buyer experience is still somewhat off (how about Walmart suddenly saying at the checkout that some items cannot be shipped to you? Where nothing on the item page said anything about any restrictions...), to say nothing of actual customer service.
As an occasional Amazon seller (in the past) I got no love for their seller experience but I just don't see a real monopoly there. I also have big issues with how they treated their ebook sales (with at-will cancellations and deletions).
I would not claim Amazon is Good People, but any talk of their monopoly is just bunk to me.