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Old 10-13-2017, 12:26 PM
 
275 posts, read 572,510 times
Reputation: 136

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Is anyone else experiencing horrible service/no service these past 2 days? I called and of course it's on my end! I backed up my phone to my cloud as recommended and the problem persists.
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Old 10-13-2017, 12:34 PM
 
Location: New York City
19,061 posts, read 12,723,110 times
Reputation: 14783
I think you got lost on the way to the help desk
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Old 10-13-2017, 12:34 PM
 
Location: Mott Haven, New York
965 posts, read 1,114,501 times
Reputation: 940
I thought I was going crazy.
I am a dork, and have a heavily modified Samsung Galaxy Note 4. At first, I thought I screwed up my Note 4 because it's been running custom ROM's.

It's ironic that anytime I change my system, Verizon has problems, leading me to believe that I did something wrong. Haha.

It's been like this for me all week. I can connect to 3G and 1X, if I'm lucky, but not LTE. I no longer get service on the subway. It takes forever to connect, when it does work. I had LTE for about 2 hours this entire week, no lie.

Text and cell service is fine. It's the internet service. This is the second time in a year where there's been an "outage" this bad.

http://downdetector.com/status/verizon
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Old 10-13-2017, 12:51 PM
 
Location: NYC
20,550 posts, read 17,710,630 times
Reputation: 25616
If you flashed your own custom rom, you better check to see you have the APN configured.

Download Discover LTE to see what bands on enabled on the device and then scan what's in the area.

I frequently run the app to update my phone's connection for max speed.

Note 4 is a great device I still have a heavily modded one that I occasionally use.
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Old 10-13-2017, 01:34 PM
 
275 posts, read 572,510 times
Reputation: 136
Wow, thanks! Why won't they admit they're having issues. Service rep suggested I should add more data! I barely used half and my next cycle begins in 2 days.
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Old 10-13-2017, 01:47 PM
 
Location: New York, NY
12,789 posts, read 8,295,950 times
Reputation: 7107
Quote:
Originally Posted by citymerlot View Post
Wow, thanks! Why won't they admit they're having issues. Service rep suggested I should add more data! I barely used half and my next cycle begins in 2 days.
I have Verizon *unlimited* and have not had any issues. Cannot fathom how people are still using tiered data plans. For unlimited it's only a little over $100 a month with tax.
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Old 10-13-2017, 08:45 PM
 
10,222 posts, read 19,216,257 times
Reputation: 10895
Quote:
Originally Posted by pierrepont7731 View Post
I have Verizon *unlimited* and have not had any issues. Cannot fathom how people are still using tiered data plans. For unlimited it's only a little over $100 a month with tax.
Because I never use my entire plan and it's $50/month with tax. Why pay an extra $50 for nothing? I'd rather use the $50 to light a cigar or something.
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Old 10-13-2017, 09:11 PM
 
2,983 posts, read 1,167,096 times
Reputation: 2731
I'm not with verizon have your tried to just restarting your phone that what i do!
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