Emergency Mental Health Pilot Program to Launch this Spring in Harlem and East Harlem (New York: apartment, organic)
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This will turn out well. Just like the homeless outreach office in Penn Station that was always closed yet the workers managed to still collect 6 figure salaries.
I wish I was rich, getting paid to do nothing. being poor sure is expensive
The important thing is that there are actually set targeted goals, ways of measuring by those metrics, and a method for revisiting the procedures and those metrics. The largest issue with ThriveNYC is how little measuring of impact there was. It would seem ridiculous to put so much effort into doing something without knowing just how effective it is and having the feedback to adjust how things are done.
Does anyone know how they're doing those things with this pilot? Is there anything like a stated OKR for this thing?
Cops Still Handling Most 911 Mental Health Calls Despite Efforts to Keep Them Away
A pilot program aimed at reducing potentially volatile police interactions with people in mental health crises got off to a bumpy start, with cops still responding to the vast majority of 911 calls, THE CITY has learned.
The program, part of Mayor de Blasio’s much-criticized $1 billion ThriveNYC program, started June 6 in three Harlem precincts. Teams consisting of two emergency medical technicians (EMTs) and one Department of Health social worker are supposed to tackle mental health-related 911 calls when appropriate.
But in the first month, the EMT/social worker teams wound up handling only about 20% of the 532 mental health calls — 107 cases in all. The other 80% — representing 425 calls — were addressed the usual way: by teams of cops and EMTs, according to data the Mayor’s Office plans to release Thursday.
That’s because in most cases, 911 dispatchers decided the person in crisis was either a threat to themselves or others. The EMT/social worker teams are supposed to be assigned only to calls where no such apparent threat exists.
And the four teams — which cover 16-hour shifts seven days a week — weren’t always available to respond to all the calls to which they were routed, the data shows.
In 31 instances, the NYPD wound up handling calls designated for EMTs and social workers because the teams were already out on other cases.
“In the first month, what I would say is, over 100 people have been served in a way the city has never served them,” said Susan Herman, Director of the Mayor's Office of Community Mental Health. “And we think this is very promising.”
In the program’s first month, 25% of all mental health 911 calls were routed to the mental health teams
When mental health teams responded, people accepted help 95% of the time, up from 82% when police respond
50% were transported to a hospital, compared to 82% when police respond
“In the first month, what I would say is, over 100 people have been served in a way the city has never served them,” said Susan Herman, Director of the Mayor's Office of Community Mental Health. “And we think this is very promising.”
In the program’s first month, 25% of all mental health 911 calls were routed to the mental health teams
When mental health teams responded, people accepted help 95% of the time, up from 82% when police respond
50% were transported to a hospital, compared to 82% when police respond
The numbers are skewed. If you send mental health teams to the calls deemed safe for them to go of course the numbers will be better. Just a way to spin the programs “success “ it seems to me.
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