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I had accumulated about 65,000 reward points on my American Express card, in the last year or so I got a bunch of hospital bills and my credit has gone to hell, I also havent used my American Express card in over 6 months and they sent me a letter saying they cancelled my credit card and with it they cancelled all my reward points
I called them and they pretty much said to write a letter to the member rewards staff but it sounds like I am **** out of luck, I have a feeling I am going to write them a letter and they will formally write back why my points were cancelled or some crap
but how can they just take away 65,000 points like that? I understand if they want to take away they credit card and I dont really give a ****, but that is messed up if they take away 65,000 points with no warning, some people are really pushing the edge in this country, it doesnt take alot for someone to snap and give some due pay back to what corporate america has done to this diseased land
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Last edited by Global Friend; 01-15-2009 at 12:47 PM..
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but how can they just take away 65,000 points like that? I understand if they want to take away they credit card and I dont really give a ****, but that is messed up if they take away 65,000 points with no warning, some people are really pushing the edge in this country, it doesnt take alot for someone to snap and give some due pay back to what corporate america has done to this diseased land
I know it sucks. I had the same thing happen. But they can do it and I think its because when you originally sign up for the card in the small print is says something about your credit and they may change terms at anytime on their condition and I think you have to be in good standing credit wise for the points.
Two words: CASH BACK . Your credit card company can't came after you for cash back you have already received. You may lose whatever you would have earned in that statement period but what you have accumulated in the past is yours to keep.
If that is not acceptable *always* use a rewards card that is not associated with credit card issuer. I have a Starwood Amex. My points are deposited into my Starwood account every month. If tomorrow Amex decided to close my card, my points would be safe. Starwood could care less what Amex does.
Credit card rewards are great, but like everything else you need to do the research to separate the good from the bad.
but how can they just take away 65,000 points like that? I understand if they want to take away they credit card and I dont really give a ****, but that is messed up if they take away 65,000 points with no warning, some people are really pushing the edge in this country, it doesnt take alot for someone to snap and give some due pay back to what corporate america has done to this diseased land
The purpose of the points is to reward AND encourage loyalty... you "used to be" loyal, thus the accumulation of points, but you are "no longer" loyal, so card was canceled.. as someone else said, no card no points... no different than if you called to cancel your card, they wouldn't say "but we will keep the points on your canceled card so you can keep using them".... no longer a customer - no longer loyal - no longer a participant in the rewards program.
They are a marketing tool for loyalty - not an entitlement or a right - that entitlement mentality is what's wrong with America - more so than big bad corporate.
As soon as I get the bare minimum number of points that can buy an account credit for $25, I do it.
It's free money, and they can take that sh*t right back if they want to.
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