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This thinking drives me nuts. Do you think businesses really believe this, or do you think they use this to justify not fixing the problem?
The apt building I live in, put in an electronic door system last year, where our keys to the building were taken away, and we were issued electronic key fobs.
This system malfunctions regularly. When it does, we can use an emergency regular key to a door that is in a really inconvenient location. I can only guess they did this, so people wouldn't just use the regular key instead of the fob, which tracks us when we use it to get into the building.
The system is getting worse instead of better and I am fed up, so I started complaining. I'm being told that nobody else is complaining, and that they fix it within a reasonable amount of time (which can be several days waiting for the security system guy), and since everyone has a key to get in when it doesn't work - then too bad, so sad.
Does this make any sense to you? If only one person is bold enough to start complaining to management, that that means it can't be that bad?
Sorry, you reminded me of a joke.
A person enters a monastery. He takes oath of silence but is allowed to write one word to abbot once a year.
Year one passes, he is handed a chalk board and piece of chalk. He writes Food.
Year passes again.
This time man writes Is
3rd passes. This time he writes Terrible on the board.
What's wrong with you, explodes the abbot. You have been here for 3 years and all you do is complaining.
This thinking drives me nuts. Do you think businesses really believe this, or do you think they use this to justify not fixing the problem?
The apt building I live in, put in an electronic door system last year, where our keys to the building were taken away, and we were issued electronic key fobs.
This system malfunctions regularly. When it does, we can use an emergency regular key to a door that is in a really inconvenient location. I can only guess they did this, so people wouldn't just use the regular key instead of the fob, which tracks us when we use it to get into the building.
The system is getting worse instead of better and I am fed up, so I started complaining. I'm being told that nobody else is complaining, and that they fix it within a reasonable amount of time (which can be several days waiting for the security system guy), and since everyone has a key to get in when it doesn't work - then too bad, so sad.
Does this make any sense to you? If only one person is bold enough to start complaining to management, that that means it can't be that bad?
I wish a recorded what one lady said aloud. It was something along these lines "one person is a complainer but a group can change things."
Your complaint can be valid but you are still a complainer.
This thinking drives me nuts. Do you think businesses really believe this, or do you think they use this to justify not fixing the problem?
The apt building I live in, put in an electronic door system last year, where our keys to the building were taken away, and we were issued electronic key fobs.
This system malfunctions regularly. When it does, we can use an emergency regular key to a door that is in a really inconvenient location. I can only guess they did this, so people wouldn't just use the regular key instead of the fob, which tracks us when we use it to get into the building.
The system is getting worse instead of better and I am fed up, so I started complaining. I'm being told that nobody else is complaining, and that they fix it within a reasonable amount of time (which can be several days waiting for the security system guy), and since everyone has a key to get in when it doesn't work - then too bad, so sad.
Does this make any sense to you? If only one person is bold enough to start complaining to management, that that means it can't be that bad?
Very often businesses say that and it's a complete lie. You're the only one who complained, no one ever complained before, and so on. It's just to shut you up. Usually there are plenty of other complaints.
Very often businesses say that and it's a complete lie. You're the only one who complained, no one ever complained before, and so on. It's just to shut you up. Usually there are plenty of other complaints.
Yes! And the "you're the only one" technique is to manipulate you into shutting up by making you feel like an oddball.
Your situation sounds like your take on it is logical, and that it is the sort of other thing that others would find a major inconvenience. Have others complained about it? Ask around. Maybe they have. Or, when you bring up the topic, they'll say "Well, I haven't said anything yet, but I wish they would change it."
Present your concerns briefly, clearly, and in writing to the management. Let your neighbors know that you are taking this forward, and are doing so in writing. Encourage them to do the same.
There's nothing wrong with being the first one to be logical and forthright about a situation that needs fixed.
I have a landlady - she also lives on the property - who I hear lying to her tenants all the time (when there are complaints). She feigns surprise and "I have not heard that from anyone else!" etc.
If your complaint were "ridiculous" than I would weigh more on the side of the mgmt.
You need to ask around and get signatures from the other tenants. If you present them with a petition that has, say, a hundred signatures, they can't say you're the only one complaining and will be more inclined to fix it. Everyone else might be as equally annoyed, but just haven't said anything yet.
This thinking drives me nuts. Do you think businesses really believe this, or do you think they use this to justify not fixing the problem?
The apt building I live in, put in an electronic door system last year, where our keys to the building were taken away, and we were issued electronic key fobs.
This system malfunctions regularly. When it does, we can use an emergency regular key to a door that is in a really inconvenient location. I can only guess they did this, so people wouldn't just use the regular key instead of the fob, which tracks us when we use it to get into the building.
The system is getting worse instead of better and I am fed up, so I started complaining. I'm being told that nobody else is complaining, and that they fix it within a reasonable amount of time (which can be several days waiting for the security system guy), and since everyone has a key to get in when it doesn't work - then too bad, so sad.
Does this make any sense to you? If only one person is bold enough to start complaining to management, that that means it can't be that bad?
It's probably a matter of you're the only one who's had enough courage to speak up. Other people are probably fuming silently over the same issue.
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