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Old 08-04-2021, 05:39 PM
 
Location: Raleigh, NC
6,653 posts, read 5,580,541 times
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I have not heard good experiences about buying from Carvana as of late. They started off as a decent option but I think as they've tried to scale up, the customer service has sort of declined as of late.
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Old 08-04-2021, 05:40 PM
 
Location: Cary, NC
43,264 posts, read 77,043,330 times
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Quote:
Originally Posted by pierretong1991 View Post
I have not heard good experiences about buying from Carvana as of late. They started off as a decent option but I think as they've tried to scale up, the customer service has sort of declined as of late.

I expect they have the same inventory pinch as any other outlet.
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Old 08-04-2021, 06:53 PM
 
Location: Raleigh, NC
6,653 posts, read 5,580,541 times
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Originally Posted by MikeJaquish View Post
I expect they have the same inventory pinch as any other outlet.
Not quite inventory related but just numerous problems in the purchasing process and general unresponsiveness from Carvana when issues arise.
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Old 08-04-2021, 08:34 PM
 
Location: Huntersville/Charlotte, NC and Washington, DC
26,700 posts, read 41,718,665 times
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Quote:
Originally Posted by pierretong1991 View Post
I have not heard good experiences about buying from Carvana as of late. They started off as a decent option but I think as they've tried to scale up, the customer service has sort of declined as of late.
I never got the attraction. Their prices were super inflated long before it could be blamed on shortages caused by Covid. Same with CarMax.
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Old 08-05-2021, 07:17 AM
 
Location: NC
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I have purchased from Carl Anderson at Fred Anderson Toyota several times over the past 20+ years. I trust him completely. He has repeat customers because he doesn't play games.
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Old 08-05-2021, 08:29 AM
 
Location: Raleigh, NC
6,653 posts, read 5,580,541 times
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Quote:
Originally Posted by The Dissenter View Post
I never got the attraction. Their prices were super inflated long before it could be blamed on shortages caused by Covid. Same with CarMax.
People hate dealing with dealerships and the whole process of buying a car there and want something simple that can be done mostly online. That's the attraction.
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Old 08-05-2021, 08:47 AM
 
337 posts, read 1,138,131 times
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Quote:
Originally Posted by goldenlove View Post
I have purchased from Carl Anderson at Fred Anderson Toyota several times over the past 20+ years. I trust him completely. He has repeat customers because he doesn't play games.
This…can’t rep Carl Anderson enough.
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Old 08-05-2021, 08:59 AM
 
Location: Durham NC
5,131 posts, read 3,747,404 times
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I bought a couple of cars at Anderson. Fair deals easy in and out.
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Old 08-05-2021, 11:08 AM
 
Location: Huntersville/Charlotte, NC and Washington, DC
26,700 posts, read 41,718,665 times
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Quote:
Originally Posted by pierretong1991 View Post
People hate dealing with dealerships and the whole process of buying a car there and want something simple that can be done mostly online. That's the attraction.
I get that aspect as a shy introvert myself. However, I bought two cars in the last three years and the majority of the actual haggling was done through email and I only went to the dealership to sign the papers. Either way, I’d be inclined to tolerate some hassle to save from a 5-15% markup on a car.
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Old 08-05-2021, 11:17 AM
 
4,261 posts, read 4,706,148 times
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Quote:
Originally Posted by Tomitillo26 View Post
Can you wait?? The current markups on new (if you can find them) and used cars is extreme right now. It should sort itself out in six months or a year when the chip shortage dissipates.

All the manufacturers have a huge inventory of '21s sitting at racetracks and closed malls around the country waiting for these chips. When they finally catch up, there will be lots of sales incentives.
Excellent perspective, although as an electrical engineer I expect we are looking at 18-24 months for the supply chains to return to 2018-19 norms.
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