Which AC is better in terms of the reliability, Lennox or Rheem
Raleigh, Durham, Chapel Hill, CaryThe Triangle Area
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Trane is the only brand I keep hearing is good across all products.
American Standard is their sister company.
Both have been owned by Ingersoll Rand for years and IR has not interfered with their operations after acquisition; both were just let to keep on doing what they were doing well.
FYI...Trane split off from Ingersoll-Rand in March 2020 - most of the legacy IR leadership moved with the new Trane. Trane, American Standard, and ThermoKing are now a single independent company known as Trane Technologies.
I would probably say most of them are not that great, in modern times.
I can tell you here in west Cary - many new neighborhoods have Lennox systems as someone in this thread mentioned. Have seen many leaking Lennox units in Ridgefield Farms. A ton of them have leaking evap coils. And some people who shelled out money to replace the coil, the replacement coil is leaking refrigerant once again!
York has a 10 year parts AND labor warranty from Air Innovations so many people getting replacement units from them.
As with a lot of fields there is considerable turnover in the ranks of HVAC repair folks and with that comes a level of quality control consistency for HVAC companies.
What I've heard about Trane is that they require rigorous training to be certified for installs so that is very much in their favor. MY AC guy is certified for Trane and has Goodman at his own home. We work our AC systems hard and the Goodmans that replaced my Carrier systems have been flawless for the past 13 years. Well, one blown capacitor but I don't hold that against Goodman.
Would you mind sharing the name of your AC person (you can send a DM if you like)? We have some quotes for Trane and well....we are shocked at the cost :-( The lowest level one that was quoted was $12k and the highest unit was $18.5K!!! This is just for our upstairs. I can't imagine what the cost would have been had it been our downstairs unit that needed replacement.
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