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If someone continue to bother you via IM, then what you do?
Sign out or change the status to Busy & dont reply to the IM. If its really important they will send an email when they dont get a reply. Also, notify your HR & they can send a reminder to everyone to introduce themselves when they send a message to someone outside their team who might not be added to the contacts list.
you should be able to have a whitelist of people who could see you (actively working with them), otherwise you appear offline or do not disturb. Use when busy.
It's under the privacy tab in the Sametime settings.
1) NEVER IM someone unless you already have a relationship with that person. If you've never spoken or emailed someone, you need to use those methods of communication, first.
2) IM is for quick hit answers only. Usually, "yes" or "no", or something that the recipient can answer without having to look something up. If it requires more that that, use another method.
3) If you receive an IM from someone who is not following these rules, feel free to ignore them. If it is important, they will ask in another format. **
** From a career standpoint, I would not reccomend "ignoring" anything from a senior executive or someone in your direct management chain. That being said, in my 20 years as a professional, I've never had a senior executive not follow the rules.
1) NEVER IM someone unless you already have a relationship with that person. If you've never spoken or emailed someone, you need to use those methods of communication, first.
2) IM is for quick hit answers only. Usually, "yes" or "no", or something that the recipient can answer without having to look something up. If it requires more that that, use another method.
3) If you receive an IM from someone who is not following these rules, feel free to ignore them. If it is important, they will ask in another format. **
** From a career standpoint, I would not reccomend "ignoring" anything from a senior executive or someone in your direct management chain. That being said, in my 20 years as a professional, I've never had a senior executive not follow the rules.
I would rent don't buy because not everyone you have met for instance there might have been a new senior level management person introduced but you missed it because of traffic, an accident, sick day, FLMA, vacation, meeting with a client, etc. so you may not have had the chance to meet them and they maybe too busy. Also I doubt you will always know who is and isn't a senior executive through an IM without addressing it OR the company has the titles.
I suggest answering but if you don't know, I suggest answering "I'm sorry for not remembering but who are you?" (Especially if the IM doesn't include titles.) It may in fact be you remember the face but not the name off the top of your head, especially if you only met them a handful of times for a few short minutes.
The IM systems that Ive used all tie in to Outlook and allow a user to view a persons title, location, etc. I would have asked the person who they were.
I just put mine so only my boss and the administrative assistant can see if I am on. I don't think my boss ever uses it. I have never received an IM from him or anyone above him. It's always email or we set up a time to talk on the phone.
I only use it to talk with the admin or IT people when solving an issue from a conversation I initiated through email or opening an IT ticket.
you should be able to have a whitelist of people who could see you (actively working with them), otherwise you appear offline or do not disturb. Use when busy.
It's under the privacy tab in the Sametime settings.
Where is similia feature on Lync?
Thanks
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