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Look at what you wrote: The manager is asking employees to TRY TO RESOLVE PROBLEMS FIRST before they come to her for help. It didn't say, "Don't ever come to me for help."
Look at what you wrote: The manager is asking employees to TRY TO RESOLVE PROBLEMS FIRST before they come to her for help. It didn't say, "Don't ever come to me for help."
How can you possibly object to that?
This. You and your fellow employees are grown adults. She's giving you the power and autonomy to handle any difficulties that may arise; it's called "Conflict Resolution".
She is looking to you folks to move forward with your professional expertise.
You tell her you were not trained properly. She is right in what she said. If she won't give you proper training then the job sucks and I'd be looking to leave.
Here is what you do: Do your job as you know it should be done.
If you come upon a problem, try to solve it. If you feel you were not trained to solve it, tell your supervisor. If you TRY to solve the problem but cannot, then ask a co-worker or whoever you report to for help.
If you have never been a manager, which I am guessing you have not, it is very easy to assume that a manager's job is to sit and watch employees work all day. I assure you, that is not it.
Managers have other stuff THEY are supposed to do for their managers. But if they have to spend all their time "putting out fires," i.e. looking up and answering your question every 30 minutes or solving problems YOU are supposed to solve, then they never get to do THEIR jobs.
So stop throwing out this unprofessional attitude and work like a pro.
Location: In a city within a state where politicians come to get their PHDs in Corruption
2,909 posts, read 2,076,201 times
Reputation: 4478
Quote:
Originally Posted by nfceast
She sent this email today to everyone explaining that too many staff members are just asking for assistance and not trying to resolve the problem first. So basically she wants to get paid to do nothing and not help her staff.
So now what is going to happen is people will be afraid to ask for help and will screw things up. Now if the same person asked for help 3 times in one day then I could see how that would be annoying but just once a day if you are a new employee?
Can you tell me this manager's name and phone number, and I'll hire her on the spot?
I mentioned it on another thread, but it bears repeating. My old boss' mantra was "If I have to do your job, I don't need you."
This is exactly that. Do what you can up to the limit of your expertise, then try for an answer. THEN go to the boss with your problem and solution to ensure that it's right. Rather than bringing problems for her to do your work.
Anyone that has a legitimate issue with this email is clearly part of the problem.
She sent this email today to everyone explaining that too many staff members are just asking for assistance and not trying to resolve the problem first. So basically she wants to get paid to do nothing and not help her staff.
So now what is going to happen is people will be afraid to ask for help and will screw things up. Now if the same person asked for help 3 times in one day then I could see how that would be annoying but just once a day if you are a new employee?
I'd really love to know how many of her staffers went to her after the receipt of the email and said "well what are we supposed to do then?"
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