Apple sucks

[Peregrine]

Not to pile on but....

Originally Posted by trusso11783

I’m Locked out of my iPhone forever apparently. I cannot afford to lose the data. I am an It professional so don’t go on about the importance of backing up. I have three backups of all my data from computer devices.

I mean?!? You obviously DON'T know the importance of backing up? I have to agree with SoCal25's smiley face... "I don't keep important things on my phone, and I can't afford to lose..."
Wait, what?

I sent my iPhone out for screen replacement. I gave the technician two possible pass codes it could be.

I don't even understand how you sent it out.... and weren't sure what the code is? This makes no sense to me?

I must have just changed it right before I sent it out.

Why would you do this? And how are you not sure? This is kind of important?

I’m not an Apple guy.

Uh...

I just wanted the phone.

You are an Apple guy.

... ok so after all this... all you wanted was your.... phone numbers? These aren't attached to your email provider and saved there?

What kind of IT Professional are you, I'm curious?

[ReblTeen84]

Originally Posted by Peregrine

What kind of IT Professional are you, I'm curious?

A bad one, apparently. Doesn't know he can recover the phone relatively easily and quickly, sent a phone out for repair instead of just taking it somewhere local (I mean, maybe he lives in the wilds of Montana?), tried to blame Apple for any number of personal (and apparently professional, remember, he works in IT) failures, and on top of all this...as an "IT" person - didn't know you can turn off lock/wipe after 10 tries.

I mean, it's Apple - it isn't that hard. And to harp even more - like others have said - Google does the same thing. Hell, my Blackberry from what, 12-15 years ago could do the same thing.

OP - you dropped the ball here and need to own up to it. Follow any number of guides online on how to put your phone into recovery mode, wipe it with iTunes, sign back in with your Apple ID and turn on iCloud next time. You know, like the rest of the Apple world does so we don't lose our data.

[davebarnes]

Originally Posted by trusso11783

I cannot afford to lose the data. I am an It professional so don’t go on about the importance of backing up. I have three backups of all my data from computer devices.

So, you have 3 backups for your iPhone which is a computer.