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I'm moving to Greenville soon, and I'm curious if there is any other cable/internet provider other than Suddenlink? I have not read many good reviews, but it does not appear there are any other providers for the Greenville area.
When I lived there, the only two options were Suddenlink cable or Centurylink DSL. I believe I paid around $30/month for a 10meg connection from Suddenlink. They never went up on my price and outages only happened once or twice a year. I would recommend cable over DSL in terms of speed.
Status:
"48 years in MD, 18 in NC"
(set 10 days ago)
Location: Greenville, NC
2,309 posts, read 6,101,572 times
Reputation: 1430
Directv's "great deals" are only good for a year. I don't know who DTV uses for Internet. I had to use Centurylink and there was nothing wrong with it.
Now I have Suddenlink and I've had it for 2 years. It works well enough and their Internet service is fast. Really fast. I have a premium cable package but no add-on movie channels, Internet and phone with Suddenlink. I also have 2 converter boxes. Their converter boxes are, in my opinion, marginal at best.
I had 2 boxes before and they would just suddenly quit working and need a cold reboot. That involves turning them off and unplugging them from the wall. Then you wait a minute and plug the box back in and turn it on. Then you wait 10 minutes while the box does it's thing and finally it works again. We'd have to do that every couple of weeks.
They replaced those 2 boxes with "updated" boxes that are of a different design. Everything was fine for about 10 months and now these new boxes are starting to act up. I don't know.
The premium cable package comes with a few nice perks. Occasionally they give me free movies. That's nice. I also have a special phone number to call if I have trouble. It is a direct line that connects me to an actual person without having to go through the automated prompts. That is really nice. The dispatcher then dispatches a tech immediately to come and fix my problem. And it works. They get here within about an hour.
I had some internal wiring problems with my phone lines and they sent a tech and a supervisor that spent 2 hours trying to track down my problem. I finally told them not to worry about it anymore. Whoever did the previous phone wiring buried splices in the walls and all kinds of nasty stuff. They were willing to keep looking for the problem but I declined. We now use cordless phones with the base phone at the phone modem. It's simple and works.
This premium service is not cheap. I pay $182 a month for phone, cable with 2 HD boxes, 5 other TVs, 15 meg Internet, and premium service.
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