No internet (hard drive, reinstall, copy, reformat)

[thelopez2]

1) open a command prompt
2) type ipconfig /all > %userprofile%\desktop\settings.txt
3) copy settings.txt to a usb stick
4) move stick to computer with internet access
5) open settings.txt file
6) copy and paste content of file into this thread.

My guess is the ip settings are hard coded.

[PacoMartin]

Originally Posted by thelopez2

copy and paste content of file into this thread.
My guess is the ip settings are hard coded.

dlnk - corporation name , also name of domain
cable.rcn.com - name of cable company

Originally Posted by settings.txt

Windows IP Configuration

Host Name . . . . . . . . . . . . : rpengitore-lpt
Primary Dns Suffix . . . . . . . : dlnk.local
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : dlnk.local cable.rcn.com

Wireless LAN adapter Wireless Network Connection 2:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft Virtual WiFi Miniport Adapter
Physical Address. . . . . . . . . : 82-06-E6-A8-33-2F
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Ethernet adapter Bluetooth Network Connection:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Bluetooth Device (Personal Area Network)
Physical Address. . . . . . . . . : E0-06-E6-A8-33-30
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Wireless LAN adapter Wireless Network Connection:

Connection-specific DNS Suffix . : cable.rcn.com
Description . . . . . . . . . . . : Dell Wireless 1702 802.11b/g/n
Physical Address. . . . . . . . . : E0-06-E6-A8-33-2F
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IPv6 Address. . . . . . . . . . . : fdc3:9571:b24b:0:c52b:c3e1:4554:4439(Preferred)
Temporary IPv6 Address. . . . . . : fdc3:9571:b24b:0:841e:f057:f82e:8974(Preferred)
Link-local IPv6 Address . . . . . : fe80::c52b:c3e1:4554:4439%12(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.1.116(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : Sunday, April 05, 2015 10:45:05 AM
Lease Expires . . . . . . . . . . : Monday, April 06, 2015 10:46:54 AM
Default Gateway . . . . . . . . . : 192.168.1.1
DHCP Server . . . . . . . . . . . : 192.168.1.1
DHCPv6 IAID . . . . . . . . . . . : 316671718
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-17-6E-A3-0C-24-B6-FD-55-D3-AB
DNS Servers . . . . . . . . . . . : 208.59.247.45
208.59.247.46
192.168.1.1
NetBIOS over Tcpip. . . . . . . . : Enabled

Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . : cable.rcn.com
Description . . . . . . . . . . . : Realtek PCIe FE Family Controller
Physical Address. . . . . . . . . : 24-B6-FD-55-D3-AB
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IPv6 Address. . . . . . . . . . . : fdc3:9571:b24b:0:3d33:dc59:1332:a7ce(Preferred)
Temporary IPv6 Address. . . . . . : fdc3:9571:b24b:0:8d81:776f:2889:fa58(Preferred)
Link-local IPv6 Address . . . . . : fe80::3d33:dc59:1332:a7ce%11(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.1.115(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : Sunday, April 05, 2015 10:45:00 AM
Lease Expires . . . . . . . . . . : Monday, April 06, 2015 10:45:00 AM
Default Gateway . . . . . . . . . : 192.168.1.1
DHCP Server . . . . . . . . . . . : 192.168.1.1
DHCPv6 IAID . . . . . . . . . . . : 237287165
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-17-6E-A3-0C-24-B6-FD-55-D3-AB
DNS Servers . . . . . . . . . . . : 208.59.247.45
208.59.247.46
192.168.1.1
NetBIOS over Tcpip. . . . . . . . : Enabled

[thelopez2]

1) try using using the full address. ie Google versus just GOOGLE.COM in your browswer.

or

2) Check internet properties for a proxy setting

3) can you ping 8.8.8.8 and get a reply?

[PacoMartin]

Originally Posted by thelopez2

1) try using using the full address. ie Google versus just GOOGLE.COM in your browswer.
2) Check internet properties for a proxy setting
3) can you ping 8.8.8.8 and get a reply?

1) no difference
2) no proxy setting
3) yes

I tried downloading updategooglechrome.exe from another computer and putting it on a USB. It Won't run because there is no internet connection.

I tried turning Internet Explorer 11 off and on. It was a desperation move, and it did nothing.

[Xircal]

Try doing the following.

1. Open an elevated command prompt.
2. Type: netsh winsock reset and hit Enter
3. Reboot

[plwhit]

Getting my popcorn and sitting back relaxing watching the molehill grow and grow...

[PacoMartin]

Originally Posted by Xircal

Try doing the following.

Thank you! That did the trick. It was something to do with the firewall setting.

[Xircal]

Originally Posted by PacoMartin

Thank you! That did the trick. It was something to do with the firewall setting.

You're welcome.

[thelopez2]

Originally Posted by plwhit

Getting my popcorn and sitting back relaxing watching the molehill grow and grow...

And this is why I mostly DM poster in the computer forum.

[PacoMartin]

[quote=plwhit;39092830Think of it as getting a complete computer system for about 60 bucks and stop making a mountain out of a molehill....[/QUOTE]

Originally Posted by plwhit

Getting my popcorn and sitting back relaxing watching the molehill grow and grow.

I could think to reinstall the OS by myself, I don't have to go to a forum to be told to do that.

I was not aware how the netsh.exe tool worked. One site suggested to use the command "netsh winsock reset" in the following situations:

- if you are having following Internet access or networking problems but still failing to resolve the problem after trying all other suggestions.
- Internet or network problem after removing the adware, spyware, virus, worm, trojan horse, etc
- Loss network connection after installing/uninstalling adware, spyware, antispam, vpn, firewall or other networking programs
- Unable to access any webpage or can only access some webpages
- Pop-up error window with network related problem description
- No network connectivity due to registry errors
- DNS lookup problem
- Fail to renew the network adapter’s IP address or other DHCP errors
- Network connectivity issue with limited or no connections message
- Other networking problems

So I appreciate advice instead of just being berated.

https://support.microsoft.com/en-us/kb/242468
https://en.wikipedia.org/wiki/Winsock