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I was surfing the internet, and a pop came up asking me to pay for some virus scan software. After the pop up came up conventiently my computer stopped responding to anything. Control alt delete it said this task was infected and I had to download this software to fix it. Same for everything else. So I just turned my computer off. Now when I turn it back on, it goes blue screen. Tried safe mode, even domain controllers only. How do I boot to the recovery partition? WIll this make me lose any data?
Any other ideas?
I had this same problem(bsod) when I dropped my computer several months ago, but I got a new hardrive and it worked without a problem for several more months.
If you can't even get into safe mode, then you probably need to reload the OS from scratch. Hopefully you have a bootable recovery CD or Windows installation CD. Boot to that, format the drive, reinstall the OS from scratch, then come back here and look at all the recommendations for software to protect your computer from viruses and malware such as AVG, Malwarebytes, Spybot, Kaspersky, etc, etc.
I just fixed one of these Monday. I took the hard drive out and hooked it up to another computer using a USB adapter. While Malwarebytes was running a full scan on that drive, Microsoft Forefront found 2-3 threats in addition to the 4 that Malwarebytes found and removed. Then I put the hard drive back in the original machine. It started normally. I ran Malwarebytes again and it found 2 more infections and cleaned them off. Problem solved.
Yup, scanning the drive in a second PC works well, only issue is the registry doesn't get scanned, but it might be enough to get the system working to a point where you can scan locally. Another option is Avira's bootable linux based virus/malware scanner which can be downloaded here (#6 in the list) Virus removal, boot sector repair, system check - free tools download
They update it almost daily and I've had excellent results with it.
Yup, scanning the drive in a second PC works well, only issue is the registry doesn't get scanned, but it might be enough to get the system working to a point where you can scan locally. Another option is Avira's bootable linux based virus/malware scanner which can be downloaded here (#6 in the list) Virus removal, boot sector repair, system check - free tools download
They update it almost daily and I've had excellent results with it.
That looks pretty cool. I always prefer something that can run outside of Windows without having to install anything whenever possible. Do they keep the drivers pretty current to recognize the latest SATA/RAID interfaces as they come along?
Last edited by EscapeCalifornia; 12-02-2009 at 09:37 PM..
I haven't had a machine yet that gave me any issues except (there's always an exception isn't there?) it sometimes has trouble with one particular Intel graphics chipset and won't display properly, I think the 865).
Uh, were you surfing porn sites?
And how did you make your post if your puter wouldn't respond to anything from the blue screen of death?
Just wondering.
Uh, were you surfing porn sites?
And how did you make your post if your puter wouldn't respond to anything from the blue screen of death?
Just wondering.
You assumption about porn sites is no longer valid. I personally saw this Fake AV arrive on a clean PC while trying to open a local city government web site.
Many people have more than one computer, so then can ask questions from another one.
I read an article a while back that found the widest vector for virus and malware is not porn, but free screensaver software.
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my computer stopped responding to anything. Control alt delete it said this task was infected and I had to download this software to fix it. Same for everything else. So I just turned my computer off. Now when I turn it back on, it goes blue screen. Tried safe mode, even domain controllers only. How do I boot to the recovery partition? WIll this make me lose any data?
I personally saw this Fake AV arrive on a clean PC while trying to open a local city government web site. 
