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Once Upon A Time, Long Ago and Far Away, changing room staff actually helped... they'd stop and knock after a few minutes and ask if you needed another size, if there was anything else they could do for you, etc. They don't do that anymore.
Last time I shopped at Nordstoms not only did she bring various outfits and ask about sizes and such, she brought me a chai latte and hung up the items that didn't make the cut.
My Golden Rule is, and always has been "Leave it as you Found it". In the clothing store, at home, at work....if you move or remove something, put it back the way it was before you touched it, if possible!!
Last time I shopped at Nordstoms not only did she bring various outfits and ask about sizes and such, she brought me a chai latte and hung up the items that didn't make the cut.
Love shopping at Nordstroms.
You can't compare a higher tier retailer with massmarket. Nordies is not Target. Customers at Target and lower tier stores can't expect all the same treatment as higher tiered or even top tier stores. The prices reflect the customer base and there's a reason you can have personal shoppers in some stores and not others.
You can't compare a higher tier retailer with massmarket. Nordies is not Target. Customers at Target and lower tier stores can't expect all the same treatment as higher tiered or even top tier stores. The prices reflect the customer base and there's a reason you can have personal shoppers in some stores and not others.
Was the prior poster talking about Target or a similar store though? In my previous post I was going to mention Nordstrom, but I've always used my regular sales associate, a personal shopper, or bought suits. In all cases I was checked on, but I didn't think it was applicable since there was a relationship in one case, an unique dynamic in another, and with suits, it is standard practice to check on the customer so that is just par for the course.
As far as prices go, I haven't noticed identical items priced significantly higher at Nordstrom. Sometimes Nordstrom is actually cheaper. For example, Nordstrom has a Northface Chillkat I I boot for under $100, but even Amazon is listed over $100 and direct from the North Face or Dick's sporting goods is even higher (about $110 iirc).
Last time I shopped at Nordstoms not only did she bring various outfits and ask about sizes and such, she brought me a chai latte and hung up the items that didn't make the cut.
This hasn't happened to me. What does happen often is that the attendant acts more like a security guard, carefully counting the garments and giving me the stink eye like I'm going to try to steal something. It's so bad in some stores that I actually don't want to shop there. It's not me personally - they are like that to everyone. Poor management, probably. More worried about losing money from people stealing something than making money from people buying stuff.
Because of so many people stealing things. Some stores have a large amount of shrinkage, so everyone is aware and looking for those people stealing things. If the employees view you like this, thank your fellow customers for stealing things year after year.
Quote:
Originally Posted by Ottawa2011
Once Upon A Time, Long Ago and Far Away, changing room staff actually helped... they'd stop and knock after a few minutes and ask if you needed another size, if there was anything else they could do for you, etc. They don't do that anymore.
That was a long time ago, and still goes on depending on the store. The person doing this was the merchandiser, now days many places have reduced or eliminated merchandisers, and shift the sales associates to this job. problem is the stores keep the awkward requirement of sales goals and customer service for the sales associates, while still directing them to clean fitting rooms. So yea, some sales staff become a bit frustrated when the manager is riding their rear for making sales goals, and at the same time riding their rear to clean the fitting rooms out; cannot do both at the same time.
You can't compare a higher tier retailer with massmarket. Nordies is not Target. Customers at Target and lower tier stores can't expect all the same treatment as higher tiered or even top tier stores. The prices reflect the customer base and there's a reason you can have personal shoppers in some stores and not others.
Oh, indeed customer service at Nordstroms varies from from that at Target or Walmart.
Naturally, the customer pays for this level of service.
I have never in my life been told anything like that by a store clerk. I would not bring clothes out without putting them back on the hanger either, though.
Same here.
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