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But fast food restaurants never charge you LESS if you order your sandwich without onions, or cheese, or ketchup. One of my coworkers is on Atkins diet and he orders burgers without buns at McDonald'or Wendy's.
Burger King sells a veggie whopper which is a whopper without meat, so just a veggie sandwich. But they charge the same price as a whopper with meat.
Well exactly. My husband always orders burgers without onions, and they've never given us a credit. Yes, it's only $.10, but it's really the principle of the thing.
I really do not frequent fast food chains, however today I did
So I order a DBL QTR CH Meal with extra onions while I waiting for it
I look at the receipt and notice a 10 cent charge of the x-tra onions
I ask the lady and she yes that is correct we charge for that
Then the lady behind me orders a coffee and a regular burger
and get's FOUR CREAMERS at no extra cost
It's not the 10 cents it's the principal of not telling me about the cost !
I was really thinking about asking why I was not charged for the EXCESSIVE
Ketchup & Mustard or why I did not received a rebate for only having one pickle
Adding insult to injury the meat was not a big as it is in the picture on the order
board
All this enjoyment for $ 7.70, a mistake I'll NEVER Make AGAIN
At least you were able to get extras. I am anything but a Micky Ds supporter but years ago I did pop in on the way to our son's little league game. I order a fish sandwhich and asked for onions. The answer: our fist sandwhiches do not come with onions. My response was, I am willing to pay for a couple; response, you don't understand, we can not adjust our sandwhiches to suit everyones likes and dislikes. My answer: just give me the sandwhich then and I am guessing I have been in a Micky Ds more than 5 or 6 times since. that was probably 35 yeasrs ago..I guess they really believe in the term: fast food.
Onions are no longer cheap. Grocery shopped lately?
The fast food places have to make up the profits elsewhere when they offer all that one dollar food. Mouser might be the only customer who has ever noticed the extra charge for onions.
Of course they are not cheap, (depending on the time of year) right now is very off season. I did get 3 lbs for $1.69 last week at Aldis..You might be right about most not noticing the additional price, but we should all pay attention. Micky D's is not the least expensive fast food restaurant and certainly not the best either. If they can get away with charging for onions, good for then, but they won't get my business...I will choose Carl Jrs or Burger King anyday or ever Wendy's if I am going to eat fast food...
They charge for everything now, my son wanted three McChickens plain, no sauce or lettuce, with 3 bbq sauce packs. They charged us $0.30 for each what??
If the sandwich came with sauce but we're switching for a different sauce, it should be free.
I asked why we had to pay for sauce and the answer, any sauce over the 1 free "with nuggets only", cost $0.30, this is new, we have been getting free packs of sauce for a long time.
The only way to get free bbq is to say add bbq to the sandwich, if they put it on, it's free.
Onions are no longer cheap. Grocery shopped lately?
The fast food places have to make up the profits elsewhere when they offer all that one dollar food. Mouser might be the only customer who has ever noticed the extra charge for onions.
I happened to notice because it was taking so long (eat in) and yes onions are not
as cheap as they used to be BUT it was A double quarter pounder with cheese
I want to thank you for taking the time to share your recent experience at the McDonald's in Peoria, AZ with me. Your feedback is very important to us as it allows us to better understand how we can improve our service to you.
I am sorry for the unsatisfactory experience during your recent visit. Please be assured that we want to provide you with an exceptional experience every time you visit us. From your email, it is clear we did not meet your expectations. Again, I am truly sorry we disappointed you.
I want you to know that I have already taken action on your feedback. After reading your email, I immediately shared the information you brought to our attention with the local franchise owner of the restaurant you visited. Additionally, customer feedback is reviewed with our regional McDonald's consultants as part of our ongoing commitment to improving our restaurants' operations.
Again, thank you for sharing your feedback. We appreciate your business and we hope to have the pleasure of serving you soon.
Lovely form letter. They probably tossed it over to the store's email address where it then got deleted.
When I'm stuck with fast food for choices, I usually go to Whataburger where they let you customize the heck out of your burger. A few things get an upcharge, but the menu tells you about it. I've definitely never been charged for my default request of extra pickles or bbq sauce instead of mustard.
I want to thank you for taking the time to share your recent experience at the McDonald's in Peoria, AZ with me. Your feedback is very important to us as it allows us to better understand how we can improve our service to you.
I am sorry for the unsatisfactory experience during your recent visit. Please be assured that we want to provide you with an exceptional experience every time you visit us. From your email, it is clear we did not meet your expectations. Again, I am truly sorry we disappointed you.
I want you to know that I have already taken action on your feedback. After reading your email, I immediately shared the information you brought to our attention with the local franchise owner of the restaurant you visited. Additionally, customer feedback is reviewed with our regional McDonald's consultants as part of our ongoing commitment to improving our restaurants' operations.
Again, thank you for sharing your feedback. We appreciate your business and we hope to have the pleasure of serving you soon.
McDonald's Customer Response Center
Boy what a wonderful letter, saying absolutely nothing...Of course I guess you couldn't expect too much more. At least it would have been nice if they could have pretended to address your complaint instead of sending a generic letter...
They should have at least included a coupon for "extra onions" with that lovely letter .
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