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Does a funeral home have to inform you when your loved ones cremation is taking place? I don't want to be there for the cremation but I would like to know when it is happening and they won't respond to my emails or calls regarding this question.
Are you the next of kin? It would be common courtesy to at least give you a time frame, but I am not aware of any legal requirement to do so. There has to be a death certificate issued, there may be state mandated delays (24-48 hours), and what kind of workload the crematorium has.
Yes, my father passed unexpectedly not even 2 weeks ago and they are not responding to my emails or phone calls after I paid for the cremation. I would like to know the day it is happening and I’m wondering if I have a right to know.
I’ve never not been informed as to when. It actually was in the service contract I signed with the funeral home, both for my husband and for my mother. It also included when to expect to have the ashes returned.
If not stipulated in the contract, maybe contact the BBB in your area.
Yes, my father passed unexpectedly not even 2 weeks ago and they are not responding to my emails or phone calls after I paid for the cremation. I would like to know the day it is happening and I’m wondering if I have a right to know.
Weird. I arranged for my dad's cremation but couldn't attend. A sister and close friend did. The crematorium obviously had to let them know when but I think I was also informed as well. Maybe someone wanting to attend makes the difference. Maybe they are short-staffed because of business closures right now?
Does a funeral home have to inform you when your loved ones cremation is taking place? I don't want to be there for the cremation but I would like to know when it is happening and they won't respond to my emails or calls regarding this question.
No, they don’t have to. They can give to an estimated day..does this funeral home do cremations on-site or does the body have to be shipped off site? This is information you should’ve asked when you hired them to handle the body.
We are in the middle of a pandemic, with a lot of deaths, they’re probably busy and will respond when they can.
Whether they have to or not, I would have an issue with them not responding to my calls or emails over a 2 wk period. Virus or no. They're busy... hire another person to make phone calls.
Does a funeral home have to inform you when your loved ones cremation is taking place? I don't want to be there for the cremation but I would like to know when it is happening and they won't respond to my emails or calls regarding this question.
There is something not right here. Why would they NOT be able to tell you, as long as you are family ? What do they say when you call them ?
BTW, sorry for your loss.
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