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A installer should never had removed the toilet if he seen a crack. That should stop all work until documented. In front of many judges, if the contracter is unlicenced they are told to sit and keep their mouth shut. Very often, all the money is returned to homeowner. If you are happy with the floor they will likely only return the money due to the toilet replacement.
I would contact the state contractor's board first. they will guide you thru the process.
It's been over a month and the company still has not sent the check. Also they damaged some of the walls around the stairs. it was sort of hard to see so i didnt notice until i did a full inspection of the house. (it looked like they poked holes in the walls around the stairs almost under the part you step on) they sent an inspector out over to check it out and we talked about how the trim was not put on right and in some spots it was not put on at all. there are HUGE gaps between the walls and floors all over the house, nothing was sealed so i am just waiting for a heard of bugs or something to come in.
Anyway i have documentation on everything short of video taping when the guy came over and said wow this is bad. and its been over a week since he was here and no one has contact me back so last night i sent a formal notification that this needs to be resolved immediately. blah blah and please call first thing in the morning. over an hour since they opened and no phone call so i called and the manager basically said he doesnt give a sh*t and that the check will be cut someday. when i pointed out over a month he said no it has not been that long and i said sir I have the email stating on June 17th that the check would be mailed immediately. and he got angry and said uhm no.
My question is WHAT CAN I DO?????? I want the holes in my wall fixed and i want my floor fixed correctly.
yeah they dont put the tile under the cabinets because people out here are retarded. I called every floor place in vegas and got quotes before i settled on them.
Maybe this cl posting in Las Vegas would work for you. Tell them you'll buy the bowl () and get them to install it with your old tank and maybe that will solve the whole thing.
It worked out for you in the end. You sure took alot of "attitude" from them. And a good lesson learned from reading your experience.
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