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Old 09-10-2021, 01:05 PM
 
172 posts, read 243,325 times
Reputation: 63

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I just logged into my account and notice that there is an application that states Ineligible in bright green, “Your application does not match the income and household size guidelines for this project” & was updated on 9/9.

I am within the income guidelines and my income hasn’t changed since I’ve applied, so idk what they are talking about. And I never received any email stating there was an update on my application on the website.

Who do I contact? Do I write a message on the comment section on the site? I don’t understand what happened here.
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Old 09-10-2021, 02:08 PM
 
Location: NYC
580 posts, read 727,834 times
Reputation: 63
Quote:
Originally Posted by namebyuser View Post
I just logged into my account and notice that there is an application that states Ineligible in bright green, “Your application does not match the income and household size guidelines for this project” & was updated on 9/9.

I am within the income guidelines and my income hasn’t changed since I’ve applied, so idk what they are talking about. And I never received any email stating there was an update on my application on the website.

Who do I contact? Do I write a message on the comment section on the site? I don’t understand what happened here.
Does the building have multiple AMI ranges? I've heard that being a reason too. Sometimes someone qualifies for 80% AMI and not 130% AMI, and because all of the 80% AMI apartments are taken they tag you as ineligible when they get to your log number if only 130% AMI apartments are left.
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Old 09-10-2021, 02:13 PM
 
Location: NYC
580 posts, read 727,834 times
Reputation: 63
Now if what I said above doesn't apply, you can contact them for help at nychousingconnect@hpd.nyc.gov.
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Old 09-10-2021, 06:15 PM
 
172 posts, read 243,325 times
Reputation: 63
Yes the building had different ami. But if that was the case they should say no apartments left in your ami like the old connect sited did. Anyways thanks for the response.
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Old 09-10-2021, 10:21 PM
 
Location: New York, NY
6,681 posts, read 6,022,713 times
Reputation: 5957
They’re supposed to allow you an appeal.
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Old 09-11-2021, 11:11 AM
 
Location: Flatbush
149 posts, read 192,824 times
Reputation: 55
I certainly have "No units remaining" a green banner on a couple of lotteries. Unless someone pushed a wrong button you might want to take a closer look.
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Old 09-11-2021, 02:55 PM
 
248 posts, read 401,966 times
Reputation: 106
Quote:
Originally Posted by namebyuser View Post
Yes the building had different ami. But if that was the case they should say no apartments left in your ami like the old connect sited did. Anyways thanks for the response.
No, it won't necessarily say that. You could be ineligible if they only have 2 bedrooms left and you're a single person household, or if you need 2 beds and they only have studios left, etc.
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Old 09-11-2021, 03:09 PM
 
Location: NYC
580 posts, read 727,834 times
Reputation: 63
Quote:
Originally Posted by AnxietyBiscuits View Post
No, it won't necessarily say that. You could be ineligible if they only have 2 bedrooms left and you're a single person household, or if you need 2 beds and they only have studios left, etc.
This.
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Old 09-12-2021, 04:37 PM
 
726 posts, read 807,394 times
Reputation: 162
Quote:
Originally Posted by showbiz2002 View Post
I certainly have "No units remaining" a green banner on a couple of lotteries. Unless someone pushed a wrong button you might want to take a closer look.
I just received an ineligible banner due to building not have any available units I had to contact property management for a true answer
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Old 01-18-2022, 09:49 AM
 
Location: Flatbush
149 posts, read 192,824 times
Reputation: 55
My curious story is that I received an Ineligibility notice on Friday at 10:46 pm (can it be anything other than automated message) for 123 Hope St (from the old Housing Connect). My log is 42,### and the Ineligibility reason - "The income listed on your application does not meet the requirements for the units in this project." (It didn't back then at the time of application)

One could think this log # should receive "no units available", if anything at all. Although I'm still inclined to think that they just push random buttons that don't correspond the real reason, I submitted my appeal anyway.

Yet, how on earth a log in 42K could receive a unit. Well at least this oddity has made my day.
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