There is a phone number and contact information on their website, you can call them. They do answer calls. We did that earlier this year and found out we were on the waiting list. I didn't get any email notification either until we did that, then a week after we made the call and found out our status,
then we got a letter stating what we had learned on the phone. I think you will find out what your status is by giving them a call. I hope this helps you and I hope you are able to move in peace to somewhere nice before the year is out.