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Old 03-14-2019, 09:39 AM
 
1 posts, read 554 times
Reputation: 10

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Might not be the right place to post this, so I apologize if it's not! I changed my plates on my car but forgot to add them to the EZPass account, so when I went through the EZPass, it sent me a bill in the mail. Because it's not on my account, I'm having trouble paying it online (it's not accepting my tag number and my account number isn't linked to the plate so I'm not sure it will be useful anyway). My main bank is pretty far from where I am, so I haven't had a chance to get out there to just mail a banker's check (I work two jobs almost every day and am a full time student, so finding the time to get out there is really hard). Today is the due date, and now the website's down so I can't keep troubleshooting this. So:



For people who have been in this situation, how did you pay online/remotely if the charge wasn't to a plate on your account?



Also, since the site is down on my due date, do you think I will be given an extension on the due date? It would be nice to talk to a customer support line, but I haven't been able to find a number that I can call, and I'm really stressing out about this. Thank you so much, I really appreciate it!
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Old 03-14-2019, 11:20 AM
 
93,428 posts, read 124,120,588 times
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Call 1-800-333-8655. That is the EZPass customer service phone number.
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