Has anyone ever built with Toll Brothers?

[amanda55]

I have walked through many of there homes and have friends who currently have homes built by them. They are beautiful. The sales people and construction teams really care about the buyers.

[HappyGilmore]

Originally Posted by DefraudedByToll

Yes, I bought from Toll, and it was the biggest mistake of my life. My house is defective from basement floor to roof and Toll refuses to fix it. I am 62 years old, and have spent my life savings on lawyers trying to force Toll to do the right thing. They refuse. The house needs repairs that will cost well over half a million dollars. And I am not alone. Check J. D. Powers ratings of homebuilders, and check the hadd website. You do NOT want to buy from Toll. They are completely unethical.

I have a Toll home in Brier Creek Country Club and when I had challenges with my basement walls, they did everything they told me they would do to fix the problem and more. While it got me worried when I discovered the problem, the speed at which they jumped on everything put me at ease.

[hrb]

Toll built our house. Very very disappointed w/ the process and the final result, and I can not in good conscience recommend this company to family or friends.

[hrb]

HRB's addendum:

For clarification, our Toll home is in the midwest, so I cannot comment on Brier Creek,

[bidnetzero]

Originally Posted by DefraudedByToll

Yes, I bought from Toll, and it was the biggest mistake of my life. My house is defective from basement floor to roof and Toll refuses to fix it. I am 62 years old, and have spent my life savings on lawyers trying to force Toll to do the right thing. They refuse. The house needs repairs that will cost well over half a million dollars. And I am not alone. Check J. D. Powers ratings of homebuilders, and check the hadd website. You do NOT want to buy from Toll. They are completely unethical.

Thanks for the sites to reference. We just realized how bad Toll is while looking at a new home. A coworker of mine bought a Toll house up in the Langhorne, PA area, and says how horrible it is. Now we are looking at Daylesford Lake and see the association fees have already jumped an additional $150/mo to compensate for building defects (when only 12yrs old) and planning to increase ANOTHER $130/mo OVER THE NEXT 2 YRS! Something about $12m in renovations need to be completed in the small, "luxury" community homes due to plaguing problems that have been patched over and over, and now need to be properly fixed. Shouldn't the builder be backing their work and resolving this?

The home is gorgeous; very eye pleasing. Little things here and there turned up in the inspection - molding outside patio door trim due to sub-grade, some falling stucco, bad landscape sloping towards house, yada yada.

I found this place while researching another builder, Realen, while researching another community we are interested in. Since I couldn't find anything, I decided to see parallels for Toll Bros, and stumbled here.

Thanks for all the insight! And thanks again for the sites! HADD had a bunch on Toll, seemingly similar complaints consistently.

[Lrj]

I was looking for a home in Castle rock, CO and I found a lot of houses for sell in that area are toll bros. AND around 6-7 houses built 4-6 yrs ago all on the same block -all are for sell- and coincedently they are ALL toll bros built! That said enough to me...if that whole block is up for sell after people have lived in them such a short time...there must be something wrong! I then did a search for Toll Bros reputation and found this board..... I will not buy a toll bros home, now!!!