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"The customer says that he and his wife tipped the driver 21%, but shortly after the Papa John’s car left his home, a call from the driver went to his voicemail. On that call, which appears to be the result of an accidental butt/pocket-dial, the driver can be heard discussing a supposed lack of tip from the customer with another employee." (Sanford, FL)
The customer rightfully complained and the driver was fired. Assuming that the customer is able to move on, I don't think he was being overly sensitive. I haven't seen where he claimed his life was ruined or anything.
its a big world, i'm sure someone calls someone names every day!
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