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Old 06-19-2011, 05:39 AM
 
Location: Oxxford Hunt, Cary NC
4,478 posts, read 11,624,666 times
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I was going to stay with Time Warner until my Triple Play package runs out in October, but apparently they don't want me as a customer (two missed service calls). My only concern with U-Verse is the picture quality - I've seen some complaints with regards to sports, but I don't watch sports so I'm wondering how the rest of the programming is. I'm most interested in hearing from people who live in the area and switched from TWC to U-Verse.

Thanks!
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Old 06-19-2011, 02:35 PM
 
97 posts, read 246,630 times
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I'm happy with the picture. I've noticed that sports is better lately as well.
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Old 06-19-2011, 03:15 PM
 
Location: Raleigh, NC
12,475 posts, read 32,256,639 times
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We switched from using Time Warner for about 30 years to U Verse because hubby said it was cheaper! I'm not a TV person (if I was, I may not spend as much time on city data!) but we have too many channels and it is hard to find the few shows I do watch! Sometimes the stupid box doesn't turn on and then I have to get up (i.e. put down laptop), switch off the button, count to 10, switch it back on again, wait for it to say "push ok", push ok and then finally the tv turns on.

You can only have 4 things going at once so if you have a house full at Christmas time, and 2 people are watching TV and one is recording and 1 is watching a recorded movie, the 5th cannot watch anything! Or, if you are recording 2 shows and 2 folks are watching TV, the 5th can't do anything! I want Time Warner back!

Vicki
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Old 06-20-2011, 04:46 AM
 
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AT&T needs several years to get a new product right, sort of like new GM models.
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Old 06-20-2011, 06:44 AM
 
9,196 posts, read 24,948,444 times
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Quote:
Originally Posted by saturnfan View Post
AT&T needs several years to get a new product right, sort of like new GM models.
That's true. It took them decades before they added dial to their telephones.

YouTube - ‪AT&T Archives: Now You Can Dial‬‏
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Old 06-20-2011, 07:32 AM
 
Location: Raleigh, NC
1,561 posts, read 5,160,677 times
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I'm switching to AT&T in a couple weeks. I only have 1 HD tv in the living room (and tv for the bedroom that will be hooked up to the free basic TWC that comes with the apartment). I plan on watching the living room tv and being on the internet. So should I be okay?
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Old 06-20-2011, 08:02 AM
 
2,459 posts, read 8,081,580 times
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Quote:
Originally Posted by GucciLittlePiggie View Post
I'm switching to AT&T in a couple weeks. I only have 1 HD tv in the living room (and tv for the bedroom that will be hooked up to the free basic TWC that comes with the apartment). I plan on watching the living room tv and being on the internet. So should I be okay?
That should be fine ... Since ATT is using short twisted pair loops to the prem they are somewhat bandwidth restricted by these high speed DSL links. But Internet and a single HD stream should be fine. Even recording one HD stream and watching another HD stream for the truly ambidextrous :-)


Frank
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Old 06-20-2011, 08:18 AM
 
Location: Oxxford Hunt, Cary NC
4,478 posts, read 11,624,666 times
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Thanks for the responses. TWC actually earned themselves a reprieve after they managed to keep their service call commitment. I told them I didn't want to schedule a 3rd service call and that I would be cancelling - I guess that got their attention. I don't know why I'm still surprised at how bad their customer service is - we have them for internet at my office as well and it's just been one problem after another.

I do expect to switch to AT&T in the fall though - no way I will pay "list price" for TWC!
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Old 06-20-2011, 09:19 AM
 
9,680 posts, read 27,173,593 times
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Quote:
Originally Posted by adlnc07 View Post
Thanks for the responses. TWC actually earned themselves a reprieve after they managed to keep their service call commitment. I told them I didn't want to schedule a 3rd service call and that I would be cancelling - I guess that got their attention. I don't know why I'm still surprised at how bad their customer service is - we have them for internet at my office as well and it's just been one problem after another.

I do expect to switch to AT&T in the fall though - no way I will pay "list price" for TWC!
Tell that to TWC and they may well cut you a better deal.

We've always had good service from TWC.
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Old 06-23-2011, 01:12 PM
 
Location: Raleigh, NC
26 posts, read 62,184 times
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Default Anyone had U-verse for more than 3 months?

Has anyone had the AT&T U-verse service for any length of time? I've had it for a week and like it so far. I am a bit miffed at discovering the 4 stream limit - they failed to state that up front. The TV boxes and even the DVR and much faster than my Time Warner one. And AT&T actually got the boxes working on the 2nd floor of my house. Two years ago I had Time Warner here and they couldn't figure out why the signal wasn't strong enough on the 2nd floor and gave up.

I have 5 TVs (1 has the DVR) and 3Mbps Internet. Supposedly I got some deal on Showtime and Encore for six months too. I suspect the fiber goes to the front of my subdivision. Since I live in the front of the neighborhood, distance isn't a problem. On the wireless I've noticed that there are at least 2 other AT&T modems nearby although I don't know who has them.

Today on Clark Howard's show he said beware of TV/phone/Internet bundles and named AT&T specifically.

Does bundling make sense for your wallet? | www.clarkhoward.com
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