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Getting UNC-TV this morning after a third rescan. Filed a ticket with WNCN and waiting to hear back, but I suspect I'll be needing to buy a new antenna in order to pick up the VHF signal. They do say they're currently operating in a lower-power mode until they finish the conversion, so there's a chance I might be able to pick it up once they're done, but I kind of doubt it.
I get ABC11 just fine and clear. CBS17 will not come in at all on any of my tvs and I rescanned at different times of the day. I'm sorry so many of us are having issues.
The irony is, at the time of the analog-to-digital switchover, most broadcast engineers believed that UHF would work better than VHF for digital. This was not a unanimous belief; some stations did choose to remain on VHF, like WTVD 11. I believe WNCN 17 is the only high-power station in North Carolina that moved from UHF to VHF. Not sure why.
Quote:
Originally Posted by Gearcrasher
... Physics have not changed since then...
Correct, although the 2000 foot towers at the Auburn antenna farm really help.
Quote:
Originally Posted by metalhead0043
I lost 17 and also 40.
WUVC 40 moved to physical channel 22... still UHF. Their transmitter is still halfway between Sanford and Fuquay-Varina.
WRAL, virtual 5, old physical 48, new physical 17
WRAZ, virtual 50, old physical 49, new physical 15
WLFL, virtual 22, old physical 27, new physical 18
WUNC main transmitter in Chapel Hill, virtual 4, old physical 25, new physical 20
WUNC aux transmitter in Garner, virtual 4, old physical 30, new physical 19
WTVD, virtual 11, current physical 11, new physical 9 (DOES NOT MOVE UNTIL MAY 2020)
WNCN, virtual 17, old physical 17, new physical 8
WRDC, virtual 28, old physical 28, new physical 14
I just checked with a test device, and I'm getting WNCN with the same signal strength as WTVD. If WNCN was on low power because of a problem yesterday, it appears to be they fixed the problem. Rescan.
I just checked with a test device, and I'm getting WNCN with the same signal strength as WTVD. If WNCN was on low power because of a problem yesterday, it appears to be they fixed the problem. Rescan.
I misremembered what the note on their support ticket form said...it's physically lower, not lower power.
Quote:
Please note: CBS 17, along with many other stations in the Raleigh-Durham/Fayetteville market are currently operating on antenna that is significantly lower than our previous and final antenna as part of this transition. In some of the outer locations, the signal may not be as strong until we complete the installation of our final antenna in the coming weeks.
Of course, I'm in the heart of Cary only 17-18 miles from the tower, so I wouldn't think I would qualify as an outer location.
Just received a form letter response from WNCN...disappointing that they didn't address anything about the specific details I shared in my ticket. The form letter also gets things backward in saying they switched from VHF to UHF. (You had one job...)
Quote:
As of 9/11/2019 WNCN-TV CBS17 completed the federal government mandated ‘re-pack’ frequency transition along with other broadcast channels in the market. WNCN-TV changed from VHF to UHF and now transmits on channel 8 (still digital 17.1) and is currently broadcasting over an auxiliary antenna (Temporary).
Some viewers who enjoy our free OTA TV signal and who live on the outer edges of the signal reach may lose our signal after re-scanning channels.
The permanent antenna work on the tower should be completed within 30-45 days. Thank you for your patience and understanding
Troubleshooting:
1. Adjust the placement and/or location of your antenna. Pointing as best as possible towards Garner, NC. Then re-scan your channels again. You may need to adjust the antenna and scan multiple times.
2. Purchase a signal line amplifier. Amplifying the gain of the antenna may help strengthen the signal.
3. If you have multiple televisions, try scanning each one. If they are on individual antennas, they may have different outcomes.
The CBS17 Team
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