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We had visited a town we wish to move to, in another state.
A new Realtor (selling home for 1 year and a half graciously spent time getting to know us in her office, and showed us a home in that town.
I had communicated on Monday we wanted to find out what our home is worth and asked her:
"Is there any way for me to detect how to find a suitable Realtor. Should I look for one that has certain credentials, and what would they be?"
Her reply was helpful, but it was 4 days later. I thought that was a slow response.
Here's the question:
Do you think it was a normal, typical time frame, or were my expectations too high?
Reason why is, it gives me pause to work with her because her delay doesn't give me confidence.
what percentage of the time that you have to move is 4 days? ie, does it delay your move, or are you months away? Were you asking her for very general advice (what you posted) or asking her also to help recommend someone in your current locale? Did she give any indication of the time lapse?
For example, I've been dealing with a serious family issue that's made it difficult for me to get back to "action is months from now" to-do's on a daily basis.
I wanted to find a realtor in my town so I could get a market analysis. I didn't know what
designations to look for.
Naturally, I could just cold call a realtor, but if I do, is that unwise? Is there more I ought to know before making that call?
I try to respond right away - within reason. Within 10-15 minutes for existing and past clients.
Someone that has seen a house a year ago? Asking me for help locating a new agent? Maybe, she took the request wrong. Maybe, she thought you were looking to replace her. Maybe, instead tell her she has been so very helpful - would she mind helping refer me to an agent here, so I can finally commit to going there...
Thank you 2bindenver
I'm sorry, I typed it incorrectly. She's been selling homes for a year. We had just met her.
My husband and I like to try and patronize people who are just starting off.
Her office is in a town where we would like to move, and she showed us a home a couple of weeks ago. I had hand written a thank you note, but my query was by email. She too had hand written a note in return asking (again) for my email and phone #.
We live in a different state and I wanted to find a realtor and don't know if just closing my eyes and calling anyone is wise, so I was asking her for a tip.
I know she didn't misinterpret my question, it just didn't come in a timely manner.
Its fine, I was just wondering what most realtors think is a customary time to reply to someone whom they would be helping to buy a house in the future.
I guess I'm wondering if that helps to describe the degree of familiarity.
The ones I hired were not good to respond before 3 or 4 days. This time around I have found one lady who has always gotten back to me within 10 mins. Most are from her I phone so she isn't just sitting waiting for someone to call. I was impressed with this because it was not what I had experienced before. This one does appear to know the area.
On the other hand the neighborhood specialist who I have seen in action on several houses and how she works them didn't respond for almost two weeks. That was so disappointing to me. Now that she has she came through with some good information but how would she be to work with.
Its a personal preference that I would choose a realtor that would be able to text, type, or return call within 24 hours. I think its business courtesy and shows integrity.
I also see it as professional. It nurtures trust and respect.
Silverfall, I send my my thanks on behalf of all those calls received by folks who have had the pleasure of your timely response.
Seriously - I agree with the general of timely responses. And timely is within a business day. But if I know someone is months away from listing their home, and they were to ask me "what/who should I look for in a listing agent where I live now?" then that would get a different response time. It sure wouldn't be within an hour when I may have many more pressing items happening. Is 4 days too much? It definitely could be. But I'd hope you'd have that conversation with the agent, not the internet.
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