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bump, they aren't giving the deposit back. They said it was her fault and that she should have asked if they allowed pets. They have no notices and the application didn't mention it. The application also didn't say that pets were allowed. Basically they said one day "you dont have any pets do you" after she already paid the deposit and then they said they arent allowed. Now we're trying to get the money back. Can someone tell me whose job it is to bring up pets? Shouldn't the apartment place have said something about it before they took her money.
bump, they aren't giving the deposit back. They said it was her fault and that she should have asked if they allowed pets. They have no notices and the application didn't mention it. The application also didn't say that pets were allowed. Basically they said one day "you dont have any pets do you" after she already paid the deposit and then they said they arent allowed. Now we're trying to get the money back. Can someone tell me whose job it is to bring up pets? Shouldn't the apartment place have said something about it before they took her money.
When we applied here we asked right off the bat about pets. We didn't even have pets at the time, but were talking about getting a cat in the near future. No where on the application did say anything about pets, nor was it 'posted' in the office and it shouldn't be. I made sure I didn't waste my time (and money) filling out an application if they didn't accept pets. I also made sure there was a third floor unit available BEFORE I handed any money over.
If you have a pet (or plan on getting a pet) you ask the landlord right up front. This only my second time renting in 30 yrs and I knew to ask about pets. So to answer your question, it's the tenants job.
bump, they aren't giving the deposit back. They said it was her fault and that she should have asked if they allowed pets. They have no notices and the application didn't mention it. The application also didn't say that pets were allowed. Basically they said one day "you dont have any pets do you" after she already paid the deposit and then they said they arent allowed. Now we're trying to get the money back. Can someone tell me whose job it is to bring up pets? Shouldn't the apartment place have said something about it before they took her money.
Yes! It was the landlords responsibility to make it clear that pets were not allowed. Write a letter demanding the return of the policy, if they do not comply, sue them in small claims court for the deposit and court costs, you will probably win a judgement against them. However you may also still have trouble getting collecting on that judgement if they let it go that far without returning it.
I can see with the stress of looking for a place, filling out apps a person could forget. There's so many things to remember, like past jobs, phone numbers, etc. The poster who basically called OP a liar is out of line. Maybe its her daughters dog and that would make it easier to forget. I hope CaptRon is right, as I feel she should get the dep. back also. If its a non-smoking complex, don't they ask if you smoke?
Good luck OP, hope your mom gets the money back without a lot of trouble.
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