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Some users have found that the edges of the Touch Cover have split open after only a few days of use. "The defect is identical in each case: the cover ... begins to split at its seam where the device attaches magnetically to the main computer.
The better question is: Who tests these things? It would not have taken much effort to discover this was a problem before shipping (Hell, before production started).
It wouldn't surprise me to find out that they found the problem after a gazillion of them were produced and decide to just ignore it.
The better question is: Who tests these things? It would not have taken much effort to discover this was a problem before shipping (Hell, before production started).
It wouldn't surprise me to find out that they found the problem after a gazillion of them were produced and decide to just ignore it.
You're quick to assume that it's a design defect. It could very well be a manufacturing defect.
Agreed. It doesn't matter if it's a design or manufacturing defect. Quality control or simple testing (and it would have been simple since these failures came about in a couple of weeks of, I assume, average use) would have discovered the problem.
Quote:
Originally Posted by NJBest
You're quick to assume that it's a design defect. It could very well be a manufacturing defect.
No quick assumption here even though you thought so.
Agreed. It doesn't matter if it's a design or manufacturing defect. Quality control or simple testing (and it would have been simple since these failures came about in a couple of weeks of, I assume, average use) would have discovered the problem.
No quick assumption here even though you thought so.
Both design and manufacturing defects are of concern but your previous posts clearly throws out any possibility of manufacturing defects and immediately calls it a design defect. Unless this has already been discovered, you are, indeed, making a quick assumption.
Why are you so sure that it's a design defect? Why do you completely dismiss manufacturing defect?
Both design and manufacturing defects are of concern but your previous posts clearly throws out any possibility of manufacturing defects and immediately calls it a design defect. Unless this has already been discovered, you are, indeed, making a quick assumption.
Wrong. I'm confused by your assumption of my meaning.
Quote:
The better question is: Who tests these things? It would not have taken much effort to discover this was a problem before shipping (Hell, before production started).
It wouldn't surprise me to find out that they found the problem after a gazillion of them were produced and decide to just ignore it.
I clearly state that the defect should have been discovered before shipping, which is after production. Did you miss that? Then the statement that it should nave been discovered "before production started". Again, nothing to do with a design flaw, but a flaw in the testing process. Do you honestly think companies design something and go straight to production without testing? If so then it's obvious you have never worked in a design/production environment as I have.
Folks - It is the risk they take with the quick start high volume manufacture. Apple, Motorola, Microsoft. If you push the envelope as they are doing they never get anywhere enough test time or experience to be completely safe up front.
You proof every piece with great care. And then some place along the line someone does something different and it interacts with something else and you are done in.
I think the cover was a somewhat unique thing. Not terribly complex. But different. And someplace in the scale up something bit them. Probably relatively obvious in hindsight as it appears quickly. The really nasty one appear slowly after a long delay and then accelerate.
Any time you innovate and then try to start up to high volume fast you run the risk.
Murphy is served. Unfortunately even at high volume.
Wrong. I'm confused by your assumption of my meaning.
I clearly state that the defect should have been discovered before shipping, which is after production. Did you miss that? Then the statement that it should nave been discovered "before production started". Again, nothing to do with a design flaw, but a flaw in the testing process. Do you honestly think companies design something and go straight to production without testing? If so then it's obvious you have never worked in a design/production environment as I have.
Actually, you added "It would not have taken much effort to discover this was a problem before shipping (Hell, before production started)."
Ofcourse they test it before it goes to production or otherwise it wouldn't make it to production. You're the one suggesting that they should have discovered the problem before production started. Hence, implying they didn't do proper testing prior to production. I'm suggesting that maybe they did do proper testing before production, but ran into manufacturing issues. Something you totally dismiss by what you said in your parenthesis above.
I see that you may not have ever worked in a design/production environment, but I can tell that even after something is fully tested and goes to production, manufacturing defects can occur in a single (or more) production line. These types of defects would not be discovered "hell, before production started". You're either assuming that manufacturing defects can always be discovered pre-production, or that manufacturing defects have already been ruled out.
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