(CA) "Week 1 Certification Status: Duplicate for week ending 01/26/2019"
Please register to participate in our discussions with 2 million other members - it's free and quick! Some forums can only be seen by registered members. After you create your account, you'll be able to customize options and access all our 15,000 new posts/day with fewer ads.
I have the Duplicated message for week ending 05/02/20 and 05/09/20, and it shows in the claim history/details:Not Applicable Paper Duplicate (which I didn't do it), then Paid. But I didn't get any payment!!! and it shows a confirmation number
Please let me know if you get you payment after they fixed.
did you ever get an update or receive your EDD card in the mail? i am receiving the same 'cancelled' + 'duplicate' messaging
You get the card in the mail from Bank of America after the first time you certified and it's approved (or status says "paid") on EDD. I had no issues on EDD the first time I certified, so I was sent my debit card. If this is the first time you are certifying weeks, and you're getting the canceled messaged, I suggest you try contacting EDD. They'll fix the issue manually for you
It says on the EDD website that we’ll be getting paid out through middle of May without having to certify. But if you did earn money during the week, to send them a message. So the fact that it says Cancelled and Duplicate, you suggest to still call in and make sure it’s changed to Paid, correct? I don’t want to wait for the payment and it’ll never come through because of that.
I don't trust their system right now because I think they are extremely backlogged with everything. That's why I'm continuing to certify every two weeks myself, especially since I'm earning money from my part-time job still. I don't want there to be an issue later on. and I also didn't want to wait for payments.
With the canceled and duplicate messages on your claim history, it seems to be another problem in their system based on my phone convo with them. If you're still getting that message on EDD, I suggest calling them to have it fixed and get paid.
I am having the exact same problem here as well. I saw the comment about calling the 833-978-2511 number (but as like many of you, I have had no success in contacting anyone from EDD for help). Ill try calling at odd hours like suggested but as far as this problem goes I'm not really sure what to do next.
I have the same problem with the duplicate status, I certified by paper first time on 03/27 and I forgot to sign the paper so I got an email saying I was reissued a new one but never got it in the mail. Tried to certify through UI Online, got duplicate status next day. Tried to certify through Tele-cart, got duplicate status again the next day.
Called the EDD line where they are open 8AM-8PM, took me about 2 weeks of calling everyday to finally get a hold of someone. Lady I talked to was very nice and tried to fix my problem, to no avail she didn't have enough access and said I needed a specialist to resolve this. So I got put on a specialist call back list which I haven't gotten yet, been 10 days now.
I understand it will take longer due to this pandemic but i'm starting to lose hope here.
Talked to someone on the 2511 number. He said he knew it was a system glitched, removed all the flags, removed the duplicate, and to check back in the PM, 24-28 hours later the latest. It has been 10 days and still not fixed. Called back on Sunday and we were told someone who could help would call us within 3 business days. Tomorrow will be the 3rd. Crossing fingers.
By the way, this is what my be happening and how to fix the issue going FORWARD.
* If you certify your weeks by Monday the latest, you're good. You won't get duplicates.
* If you certify on/after Tuesday, the system will do so as well, thus resulting in duplicates.
Don't wait til Tuesday, and if you're waiting to see if you're receiving vacation/sick time to report on your weeks, be proactive and ask your boss/HR. Best practice is to know exactly what to report ahead a time, and certify on SUNDAY.
Please register to post and access all features of our very popular forum. It is free and quick. Over $68,000 in prizes has already been given out to active posters on our forum. Additional giveaways are planned.
Detailed information about all U.S. cities, counties, and zip codes on our site: City-data.com.
Please register to participate in our discussions with 2 million other members - it's free and quick! Some forums can only be seen by registered members. After you create your account, you'll be able to customize options and access all our 15,000 new posts/day with fewer ads.
