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Because you didn't know about the earlier delivery time, doesn't mean she didn't communicate it.
Not really. "Stepping up" would have entailed you saying "I am so sorry for my mistake. I will print out another label and go outside immediately and wait for the UPS person."
You had to be instructed to print out another label, and then allowed the executive to walk away with it. You should have insisted (at that moment, not walking up to her office later) to do the waiting.
I'm just trying to provide some advice. It appears you will throw out my advice and continue to harbor grudges. Good luck with that approach.
Wow, I honestly didn't think of it that way. On one hand, I absolutely understand working with demanding and sometimes unfair executives. On the other hand, the point spencgr makes is a valid one. You have to look at the position from the perspective of your employer sometimes for it to make sense.
This doesn't have to be an awful experience. Now you know a better way to approach this executive the next time. You also know what needs to anticipate when someone asks you to complete a task. See? Negative turned into a positive.
Also, another thing I've noticed about executives is that they have some weird hazing ritual with administrative staff. For the first few months, they act like you don't even exist but once you show that you're competent and reliable, they tend to mellow out a bit more. I have had so many experiences with this in the past, but I know that isn't always the case. You recently started your job, so maybe that's something also to consider?
Look, this is a business and we're talking about your career, not high school cliquish antics. Planning on doing something in the future "just to annoy" someone is childish and never leads to advancement.
You made a mistake. She was very rude to you in regards to that mistake. Done. It's over. You need to move on.
Please note that you have now made a pretty bad first impression on an executive. Right or wrong, she feels you are incompetent; and your manager might feel a little of that, too. Your best move is to work towards changing that perception. I am not talking about kissing a** (regardless of popular opinion, that is not a good way to advance). I am talking about showing them and everyone that one mistake does not define you. Deliver results. You will find that brushing off your hurt feelings and not paying any attention to slights from "beotch"'s goes a long, long way. Now is the time to be the better person.
So the boss should just get away with being a jerk to her and she can't do anything about it?
It's not over until he either gives her time off in exchange for being a jerk or she does something back.
Personally, if it were me, I wouldn't have accepted their criticism and just said, "I did what you TOLD me! If you wanted me to do something that you had in your mind but did not say aloud, there is nothing I can do about that and will make the same mistake next time if you do the same thing."
So the boss should just get away with being a jerk to her and she can't do anything about it?
It's not over until he either gives her time off in exchange for being a jerk or she does something back.
Personally, if it were me, I wouldn't have accepted their criticism and just said, "I did what you TOLD me! If you wanted me to do something that you had in your mind but did not say aloud, there is nothing I can do about that and will make the same mistake next time if you do the same thing."
The executive DID say what she wanted.
The executive is a jerk, plain and simple. But many, many people in corporate world are jerks who behave extremely poorly. Do you go around holding grudges and retaliating or expecting them to act differently?
No.
I assure you, those that possess the emotional intelligence to let these things go succeed not only in their careers, but in all aspects of their lives.
The executive is a jerk, plain and simple. But many, many people in corporate world are jerks who behave extremely poorly. Do you go around holding grudges and retaliating or expecting them to act differently?
No.
I assure you, those that possess the emotional intelligence to let these things go succeed not only in their careers, but in all aspects of their lives.
I would be sure to tell them that they didn't ask for what they wanted.
Letting things go is exactly what you do NOT want to do.
Because you didn't know about the earlier delivery time, doesn't mean she didn't communicate it.
Not really. "Stepping up" would have entailed you saying "I am so sorry for my mistake. I will print out another label and go outside immediately and wait for the UPS person."
You had to be instructed to print out another label, and then allowed the executive to walk away with it. You should have insisted (at that moment, not walking up to her office later) to do the waiting.
I'm just trying to provide some advice. It appears you will throw out my advice and continue to harbor grudges. Good luck with that approach.
Well your opinion seems to be very contrary and argumentative. No she didn't communicate correctly, thats my opinion.
And I didn't print out another label because I was on the phone with UPS for 30 minutes trying to figure out what options we had. You weren't there. You don't know how it went.
So the boss should just get away with being a jerk to her and she can't do anything about it?
It's not over until he either gives her time off in exchange for being a jerk or she does something back.
Personally, if it were me, I wouldn't have accepted their criticism and just said, "I did what you TOLD me! If you wanted me to do something that you had in your mind but did not say aloud, there is nothing I can do about that and will make the same mistake next time if you do the same thing."
I told her that. She continued to rant and be nasty. I just sat there and took it. I think she has a personality issue. I won't go out of my way to be friendly with her. Just do what I'm asked.
I would be sure to tell them that they didn't ask for what they wanted.
Letting things go is exactly what you do NOT want to do.
That just enables the boss' behavior even more!
She could have said "This package is very important and it needs to be there by 8am tomorrow morning" But instead I got an email saying "this needs to get there earliest delivery possible" Unfortunately I thought earliest delivery was "overnight".
She was rude and treated me like I was a lower life form. Respect is a two way street. Just because I'm not a manager doesn't mean I shouldn't be treated with respect as well.
I'm 31. This woman is probably 37..not that it matters..
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