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They guy was screaming so much it looked like a rerun of Repo Man. There are some real skanks out there really, shoplifting while pregnant really. I will give her a stipend if she gets her tubes tied. We don't need her breeding no more.
Suppose it was a general store and the guy was the owner. How much shoplifting is he to put up with? If you let it go once it escalates to pushing cartloads of stolen items out of the doors.
Don't Dollar Stores have in-store security cameras?
Just as with any crime; if no one stands up to the perpetrator there is no deterrent. If there are no deterrents we end up with the society we live in...basically a bunch of head in the sand dolts afraid of their own shadows. The same crowd who want to ban guns.
Those were some beastly white women. I know they all walk 2 miles a day before breakfast.
I am white and that whole scene was pretty embarrassing.
Put in detectors that go off when you walk out with items not paid for. Provide "customer service" and ask the person politely if you can help them and follow them and "help". There are many things you can do that doesn't involve assaulting a customer. In fact the best way is to greet the person, check all bags, and make sure the person knows you will be watching.
Sorry but I'm not attempting to confront someone who may have a gun or knife over dollar store merchandise. Especially when its a big chain store. There is not a single company where the policy is to confront suspected shoplifters. There is a reason for that. Call the cops. Or say something like "ma'am, I think you accidentally missed something, would you like me to ring that up for you?"
Set up the store so there is no blind spots. Put cameras and or mirrors. Plenty of things that doesn't involve spraying a chemical at someone. The lawsuit will cost you more than they would ever steal.
They guy was screaming so much it looked like a rerun of Repo Man. There are some real skanks out there really, shoplifting while pregnant really. I will give her a stipend if she gets her tubes tied. We don't need her breeding no more.
Febreze is nasty stuff. If you have a marine aquarium in your home don't use it.
It'll kill everything in the tank!
As someone who used to work in a K-mart, I'm glad they covered what to do about theft... if you see or suspect someone stealing something, call a manager or Loss Control and let them handle it. Do NOT take that matter into your own hands! I'm sure they were more worried about one of us making a mistake and falsely accusing someone of stealing, but they'd say it was for our safety too. Good to hear, as I didn't really want to deal with this.
In the good old days, sometimes a "stare down" will cause the thieves to just drop the merchandise they're trying to swipe and promptly leave the store, but I don't think it'd work with these folks.
This case is such a shade of gray... I'm assuming the women really did shoplift? But the manager did spray them. I'd imagine both sides would be at fault. As tempting as it was, the manager should've just called the cops and tried to wait for them to deal with it.
This situation reminds me of a clip in that movie Summerland where a amusement park/carnival booth attendant fresh out of high school called out a man for reaching over the counter and stealing a giant stuffed panda. The boy gave the girl he's working with a quizzical look as to why she'd let him get away with that, and her response was "Did you really wanted to get knifed over a panda?"
SAGINAW, Mich., June 4 (UPI) --A Michigan Family Dollar manager who was caught on camera spraying Febreze at some suspected shoplifters has been fired.
In a video that has been spreading virally, ex-manager Gavyn Edlinger confronts the alleged shoplifters (one of whom is pregnant), before launching into a profanity-laced rant and spraying Febreze at them. "[expletive], what I want you to do is do something," Edlinger says in the clip. "I will whoop yo' [expletive]!"
Put in detectors that go off when you walk out with items not paid for. Provide "customer service" and ask the person politely if you can help them and follow them and "help". There are many things you can do that doesn't involve assaulting a customer. In fact the best way is to greet the person, check all bags, and make sure the person knows you will be watching.
Stores like Family Dollars typically aren't staffed well enough to offer that type of service. At best, there's a store manager and 1, maybe 2 cashiers on staff.
But if customers go into stores like Family Dollar thinking they're entitled to an upscale level of service (it's a dollar store for crying out loud, not Bloomingdales or Nordstroms), that causes part of the problem alone.
As far as detectors and adding cameras, they can't actually stop a thief from stealing. They're objects without arms and legs. They can only HELP in catching a perp once they're long gone (if the effort is worth it), provided a retailer is in a location with a decent level of competent law enforcement to back them up in finding the perp.
Also, no competent thief would be stupid enough to stop by the cash register so the store employee can say "ma'am, I think you accidentally missed something, would you like me to ring that up for you?" if they came in with the intent to steal.
Then again, I was born and raised in Detroit. So I guess that's the reason I disagree with the perspective many share.
This case is such a shade of gray... I'm assuming the women really did shoplift? But the manager did spray them. I'd imagine both sides would be at fault. As tempting as it was, the manager should've just called the cops and tried to wait for them to deal with it.
This particular store in the OP is located in an area that's low income with low levels of municipal services (thus probably a poor level of support from law enforcement). As a result, the store probably already has too much merchandise growing legs and strolling out the door.
If the manager doesn't find some way to curtail this, he/she will be blamed by the head office for the high levels of shrinkage and will lose their job, something nobody wants to lose in this economy.
But hey, this makes Detroit all the better...right?
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He had his Kodak moment
Good to hear, as I didn't really want to deal with this. 
