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I have a friend that's in kind of complication work situation, and he asks me for advice, and I am really not too sure how he should proceed with the issue, so I'm here to seek for some opinion. Yes, he can post the question here, but that's another story.
He is a medical biller and has been working for the medical office for almost two years. I think is fair enough to say that if you are hired as a medical biller, you would expect to primarily deal with billing issue, but that's not the case with him. Very often, almost on a daily basis, he needs to help receptionist out on dealing with angry customer or doing work for the receptionist because they simply don't know how to do the work, and even when the receptionists were taught how to do the work, they never get it. So, at this point, not is he dealing with the medical billing issue that he has, but he is also dealing with patients more than 50% of his time when he's at work. On top of that, there's a nurse coworker that who being working there for about 4 or 5 years, but she doesn't do anything to help out the front desk, instead, she's always on her phone when she's done with her job.
My friend wants to leave in good term, but has not got a set offer from a job that he went to interview for. Also, he wants to change from being full time to part time, how should he proceed with this kind of situation?
Not sure what the issue is. Is it just that he wants to go from full to part-time? If that's the case...ask. Not sure why you provided all the background info if it's not relevant to the question. Is there another question here?
In a small office environment most people wear several hats. They always pitch in to help out. It sounds as if your friend's job required to do more than medical coding. What did the job description say? What did they say during the interview? Has this happened since day one? Why would your friend expect the nurse to help?
Your friend sounds as if he doesn't like the job or his coworkers. He should start looking for a job, ask a lot of questions when interviewing to make sure he fully understands the duties.
Not sure what the issue is. Is it just that he wants to go from full to part-time? If that's the case...ask. Not sure why you provided all the background info if it's not relevant to the question. Is there another question here?
He wants to leave his current job, so he wants to do it by first changing from full time to part time, and then later quit the job once he has a offer for a job. Also, he had enough with those non sense issue at his current workplace that he has always to deal with on a daily basis.
In a small office environment most people wear several hats. They always pitch in to help out. It sounds as if your friend's job required to do more than medical coding. What did the job description say? What did they say during the interview? Has this happened since day one? Why would your friend expect the nurse to help?
Your friend sounds as if he doesn't like the job or his coworkers. He should start looking for a job, ask a lot of questions when interviewing to make sure he fully understands the duties.
He didn't start with doing all these tasks, his primarily duties were simply, but as time move on, the boss just keep on demanding him to do more because he's a problem solver and he gets work done. So, is kind of like abuse of his ability to do work. He has no break in between comparing to all other worker who simply sit there and not do anything. So, I can see his view as how his job is kind of unfair to him.
Even though it may not be fair, your friend should look at the extra duties as a sign the employer trusts him to do a good job. As long as he's framing the extra responsibilities as "unfair; not my job" he is going to be bitter about it, and that will reflect in his attitude and ultimately his work. Not good.
Even though it may not be fair, your friend should look at the extra duties as a sign the employer trusts him to do a good job. As long as he's framing the extra responsibilities as "unfair; not my job" he is going to be bitter about it, and that will reflect in his attitude and ultimately his work. Not good.
Oh yea, I agree with you, and I spoke to him about it. I told him that you know, consider these extra task as something you get to become an expert, but he disagree with me, and he make some valid argument like, why am I doing all the work while others sit there and do nothing, or simply don't do things right, and I have to come back and fix the problem. I think all of these problem are a great opportunities for him to expand his own good work attitude, but he didn't look at it that way.
There's really no right or wrong, I think is different perspective determine an individual of what to do and what to say.
The bottom line for this issue is, how should he proceed on quitting the job when he gets a job offer.
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