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Speak to your boss again. Tell her that you came in when she (the boss) was very short staffed and that the office is in a state of transition; that you know the bosses personal loss of her grandmother made this time even more difficult.
Then tell her that because of these factors you haven't received adequate training to do your job well. That this is absolutely necessary for you to do the job. Let her know that you have been completely stressed out to the point of not sleeping because you've been trying to do the job without really having learned how to do it appropriately. Let her know that for your own well-being as well as the functioning of the business you need better training right away. Ask her how soon she expects to hire additional support staff. Also, let her know that having residents approach you repeatedly on your off time has compounded the stress.
If she doesn't come up with good answers about her plan to address these needs, start looking for another job right away.
Many bosses remain clueless or uncaring. Hopefully you can get through to her. Good luck and best wishes!
Wow...sounds a lot like my first month as a leasing consultant. The girl that was suppose to train me went into labor my second day, my manager was brand new as well, and the company was too short staffed to help us out. It sucked. On top of that the company purchased a Section 8 apartment building (my complex was market rent) only 2 months after working there and expected me to help out with that. Right...I didn't know what I was doing in the first place! It wasn't until someone from HR stepped in and said I needed to be properly trained ASAP b/c if I messed up the company could get sued or worse I could! That's a point I would bring up. Discrimination is such a big deal in that industry, and there are people who "shop" you just to see if you'll mess up. I don't know how large your company is, but is there a property director (or someone above your direct manager) you could talk to?
On the other hand, if you do end up being properly trained it can be a fun job. I can probably help you out with general questions if you really want to "tough it out."
PG77: you don't always get free rent. I did however receive a 40% discount off of my apartment.
Speak to your boss again. Tell her that you came in when she (the boss) was very short staffed and that the office is in a state of transition; that you know the bosses personal loss of her grandmother made this time even more difficult.
Then tell her that because of these factors you haven't received adequate training to do your job well. That this is absolutely necessary for you to do the job. Let her know that you have been completely stressed out to the point of not sleeping because you've been trying to do the job without really having learned how to do it appropriately. Let her know that for your own well-being as well as the functioning of the business you need better training right away. Ask her how soon she expects to hire additional support staff. Also, let her know that having residents approach you repeatedly on your off time has compounded the stress.
If she doesn't come up with good answers about her plan to address these needs, start looking for another job right away.
Many bosses remain clueless or uncaring. Hopefully you can get through to her. Good luck and best wishes!
Fantastic advice. It's all professional, factual, non-emotional, and not finger pointing.
Keep it calm and positive. Don't attack.
They know the outcome is either give you the training & tools to be successful or they are looking for their next replacement.
Speak to your boss again. Tell her that you came in when she (the boss) was very short staffed and that the office is in a state of transition; that you know the bosses personal loss of her grandmother made this time even more difficult.
Then tell her that because of these factors you haven't received adequate training to do your job well. That this is absolutely necessary for you to do the job. Let her know that you have been completely stressed out to the point of not sleeping because you've been trying to do the job without really having learned how to do it appropriately. Let her know that for your own well-being as well as the functioning of the business you need better training right away. Ask her how soon she expects to hire additional support staff. Also, let her know that having residents approach you repeatedly on your off time has compounded the stress.
If she doesn't come up with good answers about her plan to address these needs, start looking for another job right away.
Many bosses remain clueless or uncaring. Hopefully you can get through to her. Good luck and best wishes!
PG77: you don't always get free rent. I did however receive a 40% discount off of my apartment.
Ok. Just wondered because my niece has done this in the past and had a free apartment.
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