My name is Paul and I would like to express my experience shopping at Btrust supermarket, the one located at 1105 Wilson ave., North York, ON :
I bought groceries there with my mother and after I paid I asked the cashier for an extra plastic bag, since some were groceries and others meat. The cashier insisted that we put everything together and after a few minutes, she THREW the plastic bag at me in front of everyone who were waiting in line.
And after I said she was being rude, she started cussing at us in her language.
I immediately asked another cashier to call the manager and when he came to talk to us, it made no difference whatsoever; he kept checking our bags and saying that she did not do anything wrong, that this was the proper way to handle customers.
I am writting this complaint to Btrust supermarket, but also spreading as much as I can in all sorts of social medias to let people know that when you are not treated with respect, you should get together and boycot places such as this one.
Last week, almost the same thing happen to a customer in front of us. Are these cashiers paying for those lousy plastic bags??? Will Btrust supermarket go BANKRUPT if they hand an extra plastic bag for a person who needs them??? Then start charging 2 cents for each and STOP this NONSENSE!!
Very disappointed - Will not shop there and will not recomend to anyone!
Would you recommend B TRUST SUPERMARKET to others? No
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